Cloudbooking Customer Reviews 2024

Cloudbooking

Composite Score

7.6 /10

CX Score

8.0 /10

5 Reviews Write a Review

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What is Cloudbooking?

Cloudbooking’s workspace management tools and data insights make a promise. It is a promise to allow businesses to truly understand how space is being used and how to fully optimize what they already have even further.

Company Details

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Cloudbooking Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudbooking?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 82

Badging and Sensor Integration

Custom Search

Administrator Controls

Space Descriptions

Workspace Maps/Floorplans

Dashboards and Reporting

Workflows and Notifications

Reservation System

Multi Device Capability

API Integration

Contact Tracing

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of Customization

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Cloudbooking Reviews

Andrew M.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

desk reservation solutions

Likeliness to Recommend

10 /10

What differentiates Cloudbooking from other similar products?

Cloudbookings data insights and workspace management tools ensure businesses truly understand how their space is being used and how to further optimize what they already have. Plus, empowering new ways of working and improving employee experience and well-being, whatever comes next, Cloudbooking will help you adapt. Cloudbooking provides a personalized workspace management service and a continuous consultative approach that adapts and evolves around the changing needs of your company.

What is your favorite aspect of this product?

It allows people to manage their reservations, removing pressure from both the reception team and the employees. They have control over their reserves. Reservations are clear and visible. The reporting functionality is excellent, allowing you to analyze room and desk usage and help with track and trace. We can see trends in what is used. It is also great for organizing hospitality requests and calculating expenses/costs.

What do you dislike most about this product?

I have had no negative experiences.

What recommendations would you give to someone considering this product?

This has been exceptional in helping us manage the volume of staff working in the office, keeping us safe and very easy to use. From training, testing, commissioning, troubleshooting, I can honestly say I have never experienced such a professional team before. They know their product and it is clear that they are passionate about it. The team are incredibly helpful and nothing is too much trouble for them. The product itself is super easy to use and flawless. The training and guidance offered is excellent. That is why I highly recommend this app.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Karishma N.

Role: Public Sector
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Very easy to use and amazing daskborad and report.

Likeliness to Recommend

10 /10

What differentiates Cloudbooking from other similar products?

This product has one stop solution for multiple needs such as desk booking, room booking and space management.

What is your favorite aspect of this product?

Favorite aspect of this product is the easily, its strong customer service.

What do you dislike most about this product?

Nothing that has crossed my mind.

What recommendations would you give to someone considering this product?

Finding a perfect, inspiring and dynamic place these days can be challenging but not if you are rendering service from cloudbooking. They have solution for all office need.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Effective Service

Cloudbooking

What is Cloudbooking?

Company Details

Need Assistance?

Cloudbooking Ratings

94 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Cloudbooking?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Badging and Sensor Integration Ability to integrate with badging systems or sensors to automate occupancy tracking and/or manage environment.

Custom Search Ability to find colleagues, amenities, floors, desks etc/ to aid in bookings.

Administrator Controls Determine who can book where and when, team booking restriction (neighborhoods), booking quotas or other custom rules or restrictions

Space Descriptions Ability to add attributes to spaces such as location, lighting, equipment, etc.

Workspace Maps/Floorplans View floorplans from an interactive map to visualize capacity, customize desk assignment types (assigned, flexible etc.), and view availability.

Dashboards and Reporting Look up profile information, space planning insights, booking reports, adoption rates, real-time occupancy data.

Workflows and Notifications Ability to automate cleaning notifications, scheduling and other key messaging.

Reservation System Easily view and manage previous and upcoming desk bookings, and manage check-in/check-out .

Multi Device Capability Book using mobile, tablet, desktop, kiosks or via a web portal.

API Integration API integrations with enterprise apps (e.g. Office365, CMMS, Air Quality/HVAC)

Contact Tracing Allows social distancing restrictions to be placed on bookings as well as contact tracing if an infection is noted.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Cloudbooking Reviews

Andrew M.

desk reservation solutions

Likeliness to Recommend

Pros

Karishma N.

Very easy to use and amazing daskborad and report.

Likeliness to Recommend

Pros

Feature Ratings

Badging and Sensor Integration

Custom Search

Administrator Controls

Space Descriptions

Workspace Maps/Floorplans

Dashboards and Reporting

Workflows and Notifications

Reservation System

Multi Device Capability

API Integration

Contact Tracing

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of Customization

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support