OpenText Corporation

CloudAlly Microsoft 365 Backup

Composite Score

7.7 /10

CX Score

7.8 /10

42 Reviews Write a Review

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What is CloudAlly Microsoft 365 Backup?

Enterprise-grade automated Microsoft Office 365 backup and restore for Mail, Calendar, Contacts, Tasks, Groups, Teams, OneDrive, and SharePoint. Protect your business-critical cloud data with our Microsoft 365 Backup.

Company Details

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Awards & Recognition

CloudAlly Microsoft 365 Backup won the following awards in the Email Backup category

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2 Top Rated Capabilities

2 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

CloudAlly Microsoft 365 Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CloudAlly Microsoft 365 Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

99 Plan to Renew

81 Satisfaction of Cost Relative to Value

4
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 87%
Negotiation and Contract:: 79%
Conflict Resolution:: 90%
Strategy & Innovation:: 90%
Service Experience:: 87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CloudAlly Microsoft 365 Backup?

5% Negative

13% Neutral

82% Positive

Pros

Continually Improving Product
Fair
Includes Product Enhancements
Security Protects

Feature Ratings

Average 85

Support for Backup Types

Security

Granular Restore

Backup Archiving

Permissions Awareness

Compliance

User self service

Mailbox Backup Restore

Media Support

Legal Hold

AI tech support

Vendor Capability Ratings

Average 81

Ease of Data Integration

Breadth of Features

Ease of Implementation

Business Value Created

Ease of IT Administration

Vendor Support

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

CloudAlly Microsoft 365 Backup Reviews

Ricardo M.

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

It covers the basic daily needs

Likeliness to Recommend

9 /10

What differentiates CloudAlly Microsoft 365 Backup from other similar products?

Simplicity, automated daily backups, good security, and customer support.

What is your favorite aspect of this product?

The security.

What do you dislike most about this product?

Limited to one backup per day and slower restore speeds in some cases.

What recommendations would you give to someone considering this product?

Check this one backup per day limit vs. others products in the marketi..

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Varsha G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates CloudAlly Microsoft 365 Backup from other similar products?

Mailbox restore & logs backup

What is your favorite aspect of this product?

Support all type restore backup

What do you dislike most about this product?

Nothing to say

What recommendations would you give to someone considering this product?

Excellent product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ayaz J.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Amazing Product, easy to use.

Likeliness to Recommend

8 /10

What differentiates CloudAlly Microsoft 365 Backup from other similar products?

Users can perform granular recovery of individual emails, files, folders, or entire mailboxes, providing flexibility in data restoration.

What is your favorite aspect of this product?

CloudAlly Microsoft 365 Backup helps protect against data loss due to accidental deletion, user error, malicious activity, or system failures.

What do you dislike most about this product?

Large-scale data restores may take some time depending on the volume of data and internet speeds.

What recommendations would you give to someone considering this product?

Understand your organization's data backup needs, compliance requirements, and budget constraints before selecting a backup solution.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

CloudAlly Microsoft 365 Backup

What is CloudAlly Microsoft 365 Backup?

Company Details

Need Assistance?

Awards & Recognition

CloudAlly Microsoft 365 Backup Ratings

86 Likeliness to Recommend

1 Since last award

99 Plan to Renew

81 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love CloudAlly Microsoft 365 Backup?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Backup Archiving Ability to conduct archive backups for long-term storage.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

User self service User do not need to raise a service desk ticket anymore

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Legal Hold The ability to have a emmutable copy of record as a result of court order

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

CloudAlly Microsoft 365 Backup Reviews

Ricardo M.

It covers the basic daily needs

Likeliness to Recommend

Pros

Varsha G.

Fantastic product

Likeliness to Recommend

Pros

Ayaz J.

Amazing Product, easy to use.

Likeliness to Recommend

Pros

Most Popular CloudAlly Microsoft 365 Backup Comparisons

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1
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4
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Feature Ratings

Support for Backup Types

Security

Granular Restore

Backup Archiving

Permissions Awareness

Compliance

User self service

Mailbox Backup Restore

Media Support

Legal Hold

AI tech support

Vendor Capability Ratings

Ease of Data Integration

Breadth of Features

Ease of Implementation

Business Value Created

Ease of IT Administration

Vendor Support

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization