OpenText Corporation

CloudAlly Microsoft 365 Backup

Composite Score

7.7 /10

CX Score

7.7 /10

39 Reviews Write a Review

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What is CloudAlly Microsoft 365 Backup?

Enterprise-grade automated Microsoft Office 365 backup and restore for Mail, Calendar, Contacts, Tasks, Groups, Teams, OneDrive, and SharePoint. Protect your business-critical cloud data with our Microsoft 365 Backup.

Company Details

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Awards & Recognition

CloudAlly Microsoft 365 Backup won the following awards in the Email Backup category

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2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

CloudAlly Microsoft 365 Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CloudAlly Microsoft 365 Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CloudAlly Microsoft 365 Backup?

7% Negative

15% Neutral

78% Positive

Pros

Continually Improving Product
Fair
Includes Product Enhancements
Security Protects

Feature Ratings

Average 85

Support for Backup Types

Security

Compliance

Granular Restore

Permissions Awareness

Backup Archiving

Mailbox Backup Restore

Full System Backup Restore

Media Support

Information Store Backup Restore

Transaction Log Backup Restore

Vendor Capability Ratings

Average 83

Breadth of Features

Ease of Data Integration

Business Value Created

Ease of Implementation

Ease of IT Administration

Quality of Features

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

CloudAlly Microsoft 365 Backup Reviews

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Better Email Integration

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Hannah O.

Role: Public Sector
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2020

Works as described.

Likeliness to Recommend

8 /10

What differentiates CloudAlly Microsoft 365 Backup from other similar products?

Comprehensive support and compatibility

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Need more detailed reports

What recommendations would you give to someone considering this product?

Schedule regular backups for your email system

Pros

Helps Innovate
Respectful
Appreciates Incumbent Status
Continually Improving Product

Kenneth B.

Role: Consultant
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2020

does what i need it to do at a good price

Likeliness to Recommend

10 /10

What differentiates CloudAlly Microsoft 365 Backup from other similar products?

it has the power of microsoft managing uptime and effectiveness and it's seemless

What is your favorite aspect of this product?

its seemless to use and access

What do you dislike most about this product?

i don't like microsoft's politics but competitors are all the same

What recommendations would you give to someone considering this product?

it's the most complete solution on the market so use if if you can afford it

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

CloudAlly Microsoft 365 Backup

What is CloudAlly Microsoft 365 Backup?

Company Details

Need Assistance?

Awards & Recognition

CloudAlly Microsoft 365 Backup Ratings

87 Likeliness to Recommend

2 Since last award

99 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love CloudAlly Microsoft 365 Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Backup Archiving Ability to conduct archive backups for long-term storage.

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Full System Backup Restore The backup of the full email system and all of its servers, including the operating system.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Information Store Backup Restore Ability to backup and restore only the Information Store (full contents of all mailboxes) of an email server, common with MS Exchange Server.

Transaction Log Backup Restore Ability to backup and restore the transaction log (which can be “replayed” in order to rebuild an email Information Store) of an MS Exchange email server.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

CloudAlly Microsoft 365 Backup Reviews

Better Email Integration

Likeliness to Recommend

Pros

Hannah O.

Works as described.

Likeliness to Recommend

Pros

Kenneth B.

does what i need it to do at a good price

Likeliness to Recommend

Pros

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Feature Ratings

Support for Backup Types

Security

Compliance

Granular Restore

Permissions Awareness

Backup Archiving

Mailbox Backup Restore

Full System Backup Restore

Media Support

Information Store Backup Restore

Transaction Log Backup Restore

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Business Value Created

Ease of Implementation

Ease of IT Administration

Quality of Features

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement