Cleverly Logo
Cleverly Logo
Cleverly

Cleverly

Composite Score
7.5 /10
CX Score
8.0 /10
Category
Cleverly
7.5 /10

What is Cleverly?

Cleverly leverages high performing data from executing thousands of successful LinkedIn campaigns in every industry to target & engage your most qualified decision makers, driving them directly into your sales funnel.

Company Details


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Cleverly Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
98%
Conflict Resolution:
94%
Strategy & Innovation:
98%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleverly?

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12% Negative
0% Neutral
88% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 81

Workflow Management

86

List Building

83

Lead Profiles

83

Contact Database

81

CRM Integration

81

Website Form

79

Lead Mining

79

Data Enrichment

79

Reporting

75

Vendor Capability Ratings

Average 79

Ease of Data Integration

91

Breadth of Features

85

Usability and Intuitiveness

85

Ease of IT Administration

84

Ease of Implementation

83

Business Value Created

79

Ease of Customization

78

Quality of Features

76

Vendor Support

75

Availability and Quality of Training

73

Product Strategy and Rate of Improvement

63

Cleverly Reviews

Ahmat M.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jul 2022

Facile à utiliser et une interface web intuitive.

Likeliness to Recommend

10 /10

What differentiates Cleverly from other similar products?

Cleverly a un interface web tres intuitive que les autres.

What is your favorite aspect of this product?

E-commerce

What do you dislike most about this product?

Je ne trouve pas d'inconvénients.

What recommendations would you give to someone considering this product?

Très recommandé

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Ivanka S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Our customer service operations is better.

Likeliness to Recommend

8 /10

What differentiates Cleverly from other similar products?

Cleverly basically allowed us to introduce automation into customer service engagement with our customers, through workflow automation and data driven insights. From experience using customer service solutions, the aforementioned features are a standout point for Cleverly.

What is your favorite aspect of this product?

With Cleverly we have seen a reduction in the number of customer support tickets, we have to respond to on a day to day basis.

What do you dislike most about this product?

Cleverly is limited in terms of a lack of broad integration capability with top third party software platforms, asides the regular ones it integrates with officially.

What recommendations would you give to someone considering this product?

When it comes to knowledge management, customer service semi-automation and management, Cleverly does a good job. While it is obviously limited in terms of its array of features, it still does a good job overall.

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Continually Improving Product