

What is Cleo Integration Cloud?
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 95%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cleo Integration Cloud?
Pros
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Virtualization
iPaaS
Synchronization and Replication
API Management and Orchestration
Data Quality Profiling and Cleansing
Metadata Management
Data Security
Real Time Integration
Multi Channel Support
Exception Handling and Notifications
Batch Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Customization
Vendor Support
Cleo Integration Cloud Reviews
Angela P.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Integrate and host data in the cloud.
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
It is a cloud service that is housed in Cleo data centers. It offers a suite of services for the construction of IoT platforms, including remote monitoring of our devices, downtime prediction, and interaction with current systems. We have incorporated all of our company's most important information and have fast access to it because to Cleo's clean and modern interface. According to the communication protocol, the communication mode is rigorous. This protects data security and confidentiality. API connectivity is simple and works with all API connectivities.
What is your favorite aspect of this product?
Cleo Integration is a platform that has brought together all of my company's web development solutions. We utilize it to develop solutions using cloud-based technologies. The Cleo Integration service connects and manages data from external devices. It's nice to have an easy approach to handle all of the projects' and the web's data. The Harmony version makes it simple and efficient to share data and communicate effectively. It also provides smooth and flawless data transport. To send data from one location to another, an adhoc network, which is based on temporary transmission, is used.
What do you dislike most about this product?
It is more costly than current solutions like as AWS and provides less customization possibilities. In 40% of situations, documentation does not answer user problems and is less valuable. This is simply addressing broad concerns. When you don't have Mongoose OS or Zerynth, the user experience is less intuitive. It only accepts the HTTP 2 and gRPC protocols (AWS and Azure support all protocols commonly used in IoT, such as MQTT and AMQPS).
What recommendations would you give to someone considering this product?
Cleo is a program that allows us to have complete access to information in our department. Your technical team is well integrated with our users and responds quickly. With Cleo, the user firm may simply handle everything B2B, as well as all communication and scalability concerns. We can consolidate all of our data with one single platform and quickly establish ad hoc networks to move and manage data.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Debbie B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Great integration tool, easy to use.
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
We needed a safe way to upload and share massive legal files. We discovered Cleo Integration Cloud when we needed to exchange huge private files with customers and case managers. We were unable to resolve our issue of requiring a CRM database. Cleo Integration Cloud provides us with a wide choice of services and solutions to enable our infrastructures adopt the cloud and achieve commercial success. We moved our databases from Excel, Word, and SAP. We presently have many modules that enable us to access data from anywhere and at any time.
What is your favorite aspect of this product?
I like it because it has a clean and intuitive user interface that makes my work easier. Implemented quickly and fully working with our support team through highly informative video conferencing to help us build closer relationships with our business partners and suppliers. It integrates very well with other digital tools and is compatible with any browser. In the past, I have used other EDI software and made some migrations. One of the things we noticed with him was that Cleo has one of the best customer service teams he has. They were very helpful and fairly prompt.
What do you dislike most about this product?
It's difficult to say what I didn't like about Cleo Integration Cloud. I would suggest upgrading some of your training documents on how to utilize specific features, such as VLTrader. Leaving that aside, Cleo employs a holistic strategy to protecting and hardening infrastructure. The data backup, backup copies, and quick disaster recovery service provide us with a high level of protection. In any event, we are completely reliant on Cleo since we rely on information from their database.
What recommendations would you give to someone considering this product?
This program is recommended for all sorts of enterprises. It has an excellent workforce and provides us with an excellent data storage tool. It is a solution that seamlessly unites our organization with its partners and collaborators, allowing for continuous device monitoring and interaction with other systems.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

David F.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Process optimization for cloud integration.
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
CLEO has enabled us to make significant improvements in maintaining control of all our data. With CLEO, we can transmit files conveniently and securely, and we can also have better decision-making management in order to have more full business information. Finally, this program is just what we needed in our business. It is a really useful tool for our team since it is highly practical and works well. During the time we have been using this service, it has provided us with an amazing experience, and we now feel quite comfortable with Cleo Integration Cloud.
What is your favorite aspect of this product?
It is the most effective method for transferring files while maintaining strong security requirements. One of the reasons I think this program is perfect for individuals is that it gives them complete control and visibility over their data at all times. The program includes excellent features like as access restrictions, encryption, real-time synchronization, drag and drop, workflow management, messaging, and search filtering. It provides all of the conditions for users to operate comfortably and efficiently. This approach is excellent for enhancing decision-making, strengthening partner connections, and ensuring company continuity.
What do you dislike most about this product?
The program has a high learning curve, and it may take some time for new users to acclimate to the interface, but once you get the feel of it, it is quite straightforward to work with. The CLEO documentation method is pretty rudimentary; nevertheless, I feel that the software's creators have a great capacity to improve the documentation so that it is much more complete while working.
What recommendations would you give to someone considering this product?
In my humble opinion, CLEO Integration is the best option that people can choose for their company; the service provides a very reliable system with high performance so that its users can have the greatest possible peace of mind about their data in the company; it provides a very complete security system and is very easy to implement; and its great customization capacity is what makes it an ideal software for anyone.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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