

What is Cleo Integration Cloud?
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCleo Integration Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Cleo Integration Cloud.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 94%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cleo Integration Cloud?
Pros
- Acts with Integrity
- Continually Improving Product
- Helps Innovate
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Virtualization
iPaaS
API Management and Orchestration
Synchronization and Replication
Data Quality Profiling and Cleansing
Metadata Management
Data Security
Real Time Integration
Multi Channel Support
Exception Handling and Notifications
Batch Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Customization
Vendor Support
Cleo Integration Cloud Reviews
Carol H.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
Process optimization for cloud integration.
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
We use this service in our business to safely transmit files to other individuals; it is a really useful tool for our team since it is highly practical and works very well; in the time that we have been using it, it has provided us with a wonderful experience, and we now feel quite comfortable. For our Office 365 and Sap databases, Cleo Integration Cloud provides a scalable, cost-effective, and high-performance cloud architecture. It enables more flexible delivery, transformation, management, and synchronization of trustworthy, integrated data from multi-cloud sources, our on-premises environment, and Big Data on the cloud.
What is your favorite aspect of this product?
It is the most effective method for transferring files while maintaining strong security requirements. One of the reasons I think this program is perfect for individuals is that it gives them complete control and visibility over their data at all times. Access controls, encryption, real-time syncing, drag and drop, workflow management, messaging, and search filtering are all wonderful features of the program. With a single click, we may use any form of data or procedure in an API. We automatically publish data and integration activities to Cleo EDGE as API endpoints.
What do you dislike most about this product?
I have not seen any flaws in its operation, which is a terrific and beneficial thing for us. The program has a high learning curve, and it may take some time for new users to acclimate to the interface, but once you get the feel of it, it is quite straightforward to work with.
What recommendations would you give to someone considering this product?
Cleo is a firm that specializes in cloud business software. Cleo integration is an excellent ally for large data storage. Manage a vast amount of work in a few simple steps. Cleo Integration Cloud is an ideal service to implement in any organization; it is a very functional system with a very affordable price; it provides the highest quality and professionalism in its service; and, while the platform has a steep learning curve, it is very easy to use once the person is familiar with its interface; it provides all of the necessary functions so that the people who use the software can have the best possible performance.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Rachel (Helm) B.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
Connect and onboard trading partners
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
Cleo's ecosystem approach automates end-to-end EDI and API transactions, delivers faster onboarding, and provides visibility into every integration flow so you can proactively manage your business, is a modern ecosystem integration platform used by world-class companies to solve today's end-to-end supply chain challenges. More than 500 industry-leading transportation and logistics providers choose Cleo Integration Cloud for integrated supply chain solutions.
What is your favorite aspect of this product?
The implementation options, core capabilities, breadth of business and operational connectors available, and the key business and technical outcomes you can expect. Also, learn about the important security and development features the platform makes possible, what industry certifications Cleo Integration Cloud has received, and Cleo's support and services options. You can connect, integrate and analyze end-to-end business flows across your ecosystem of partners, customers and markets.
What do you dislike most about this product?
Better and more descriptive error messages. Sometimes a rule set or process fails and the error message is not helpful. Storing data remotely means losing direct control over it.
What recommendations would you give to someone considering this product?
Based on existing standards and templates; scalable with multiple reuses; has industry-certified support for any and all communications standards and protocols; intuitive wizard-driven creation, testing and execution of end-to-end processes. It has self-service exception monitoring, interactive and transparent support with automated alert notifications. Uses templates, pre-defined partner profiles, connectors and a rich any-to-any transformation engine to capture revenue faster.
Pros
- Continually Improving Product
- Inspires Innovation
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Shirley A.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Excellent EDI platform with user-friendly features
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
Current use cases include measuring our delivery performance, the amount of back-end queries handled by our engineers, and the proportion of closed questions with positive comments from our customer care team. However, once we have the necessary skill set, we intend to expand this to automated report authoring and customer satisfaction. We don't have to spend hours debugging because Cleo handles the few difficulties that arise. Instead of correcting faults, our technical staff can focus on other initiatives and growing our business.
What is your favorite aspect of this product?
We are now using their use cases to evaluate the effectiveness of our existing business systems as well as to track the performance of our couriers and workers. It enables us to give useful insights into cloud data in order to increase the number of successful deliveries and on-time delivery rates. Customer service is excellent. The user interface is straightforward and appealing. Overall, we gain some useful trading information by employing this. We have more methods to interact than ever before, and customer service is always quick and thorough, eager to work not only with us but also with our partners.
What do you dislike most about this product?
The beginning was challenging, but we began the program shortly after its installation, so it was a learning experience for everyone. We love being able to enroll one or two clients at a time rather than making a large shift all at once. We now have no issues except that Cleo is expanding so quickly that our sales people are being promoted and new ones are being hired. We are still learning about the customisation of automated procedures that can assist us in creating work reports without the usage of an operator.
What recommendations would you give to someone considering this product?
It is one of the cloud services that, when utilized appropriately, may be beneficial. Our data is secure and extremely useful to the data analysis team. We have saved time and money by using Cleo since it has helped us to keep up to date and connected in today's volatile world and has allowed us to expand in ways we could not have envisioned two years ago.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
