Cleo Integration Cloud Logo
Cleo Integration Cloud Logo
Cleo

Cleo Integration Cloud

Composite Score
8.0 /10
CX Score
8.4 /10
Category
Cleo Integration Cloud
8.0 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
92%
Conflict Resolution:
94%
Strategy & Innovation:
94%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

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0% Negative
1% Neutral
99% Positive

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Helps Innovate
  • Client's Interest First

Feature Ratings

Average 84

Data Virtualization

91

iPaaS

90

API Management and Orchestration

89

Synchronization and Replication

89

Data Quality Profiling and Cleansing

88

Metadata Management

88

Data Security

85

Real Time Integration

85

Multi Channel Support

82

Exception Handling and Notifications

82

Batch Integration

80

Vendor Capability Ratings

Average 85

Ease of Implementation

90

Quality of Features

90

Product Strategy and Rate of Improvement

89

Ease of Data Integration

88

Business Value Created

88

Availability and Quality of Training

85

Usability and Intuitiveness

84

Breadth of Features

83

Ease of IT Administration

82

Ease of Customization

80

Vendor Support

76

Cleo Integration Cloud Reviews

Eric H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Reliable and can be used with almost any solution.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration Cloud is leveraging MFT to transform many mission-critical files into acceptable formats and integrate them with diverse partners. We don't have to spend hours debugging because Cleo handles the few difficulties that arise. Instead of correcting faults, our IT staff can focus on other projects and growing our firm.

What is your favorite aspect of this product?

That appeals to me, the Cleo Integration Cloud is a collection of software and technology that allows for real-time connection across various types of applications, data storage and repositories, and IT settings. This enables users to access information from many devices over Wi-Fi or another network. Setup is quick, and partner onboarding is straightforward. The application runs continuously and generally resolves any difficulties on its own. Cleo considers consumer input and offers regular updates and adjustments to assist enhance the product.

What do you dislike most about this product?

The start was a little rocky, but we started the program soon after it went online, so it was a learning experience for everyone. We like the ability to onboard one or two clients at a time rather than one large turnaround. Cleo Integration Cloud's on-premises architecture is the only one with this functionality. Control Panels cannot create correct SLA since Trader and Clarify (VL) data is maintained in their own databases, and Cleo Panels cannot be considerably updated.

What recommendations would you give to someone considering this product?

We saved time and money by using Cleo Cloud, which was well worth the cost. It has enabled us to stay current and connected in today's volatile world, as well as develop in ways we could not have predicted many years ago.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ender V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Cleo ideal for transferring large files

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

We use this platform to send and receive large files, which would be impossible on other platforms. Thanks to the program, we can save time waiting to get the files and we can give agility to the work and thus be much more productive. We know where the documents are archived and securely stored.

What is your favorite aspect of this product?

The software is easy to install, configure and use, I think this is a very important plus, because not many have this quality. The file transfer is safe and fast. It also has messaging, where we can write to each other among the work team, to give notice of the shared and sent files.

What do you dislike most about this product?

I wish the service had a free trial so that I could get to know the program before making the investment to purchase it. The software has many more features and tools that we currently do not use, so if you had the option to pay only for what you use, it would be more economical for many.

What recommendations would you give to someone considering this product?

This program has been very helpful to all the different work teams in the company. We no longer have to look for any other program to send data and wait for the files to load slowly, because with Cleo Integration cloud, our files are loaded and sent in a matter of seconds, regardless of their size. We highly recommend it.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Saves Time
  • Respectful

Juliana M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

A knowledge base and connection levels

Likeliness to Recommend

10 /10

What differentiates Cleo Integration Cloud from other similar products?

Combines the best of traditional and modern cloud integration services into a single ecosystem integration platform , designed to deliver business results, has industry certified support for any and all communications standards and protocols, based on existing standards and templates; scalable with multiple reuses, dynamic and adaptive EDI and non-EDI capabilities with any-to-any transformation and integration, application library, infrastructure, protocol connectors, template integrations and a robust API framework.

What is your favorite aspect of this product?

Intuitive wizard-driven end-to-end process creation, testing and execution, self-service exception monitoring, interactive and transparent support with automated alert notifications, Cleo is more than just a collection of articles about Cleo products and solutions. With topics ranging from industry-specific problems and solutions to best practices and answers to customer questions, the Cleo Solution Center Knowledge Base is a self-service destination designed to enable you to find the information you need, data is physically secure, off-site and protected by redundant copies, encrypted with enterprise-grade security and maintained by expert s

What do you dislike most about this product?

Non-certified or basic support for limited protocols, requires third-party technologies or domain expertise, better and more descriptive error messages. Sometimes a rule set or process fails and the error message is not useful.

What recommendations would you give to someone considering this product?

The development tools are very robust and flexible for most business needs and provides a storage facility for certificates and cryptographic keys. This utility allows you to view, import, export or delete trusted certificates for use with an SFTP adapter or web services consumer. Detailed design with simple and easy access from anywhere to our information, excellent multi-location and multi-device access, it's great that the rule set testing feature. Instead of having to run the project on a test server, rule sets can be tested locally as soon as they are created.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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