Cleo Integration Cloud

What differentiates Cleo Integration Cloud from other similar products?

We used the Cleo Integration cloud to address several business difficulties, such as application integrations and evaluating multiple business perspectives at a glance on one platform. We mostly utilize it for integrating brokerage, MFT, and OPDI. We're attempting to simplify our file transfer processes with the Cleo cloud, shifting away from more typical SFTP server solutions and toward an integrated file management solution.

What is your favorite aspect of this product?

Cleo provides us with complete control over our EDI infrastructure, as our client base grows, we have a dedicated staff that handles all of the essential implementations, and they function flawlessly across numerous protocols. It is simple to combine numerous apps and quickly create a well-accelerated and automated business process. The platform's user interface is also quite user-friendly, and we can acquire extensive trading information at a look. It has also significantly improved the efficiency of our corporate resources.

What do you dislike most about this product?

The negative is that Cleo requires a subject matter expert to handle system management; it's not something I can figure out on my own, but it's worth it when contrasted to the savings we obtain by not utilizing a VAN. We frequently discover that the SFTP inboxes they put up for us take considerably longer than expected to finish, and that once established, they frequently fail to function properly on the first or second try. This causes deployments to take weeks rather than days.

What recommendations would you give to someone considering this product?

Check to see if it makes sense for your business to conduct EDI transactions in-house rather than through a VAN like Kleinschmidt. This is a useful product, and I suggest Cleo Integration Cloud to anyone considering this solution. Before submitting Cleo's work for customer approval, double-check it for mistakes. It would save everyone involved a lot of time and effort.

What differentiates Cleo Integration Cloud from other similar products?

This tool eliminates the need for us to pay a third party to manage all of our EDI transactions. The product is highly stable and we have very little downtime. We were able to minimize needless third-party integrations by including built-in support for FTP and SFTP. We can also make direct connections to clients using a complete GUI screen rather than writing scripts and expecting them to execute on a timetable.

What is your favorite aspect of this product?

They have an excellent professional services staff that delivered on time. They were able to set us up with all of the essential needs. We had weekly check-ins with everyone engaged, and our project manager kept things on schedule. We can swiftly enroll a wide pool of partners with the click of a button because most of our partners are similar. Anything beyond the preset templates is simply a fast update from there. Anything that isn't accessible right now may be rapidly added by upgrading the product. It is also quite simple to share dependencies between linked projects.

What do you dislike most about this product?

The changeover is often the most difficult aspect for us, but if you get stuck, their support service can help you swiftly and efficiently. It is not always evident what an error message implies or what triggered the mistake. It clears up easily with a little research or a quick call to support.

What recommendations would you give to someone considering this product?

In today's environment, this is a must-have solution; you'll have piece of mind knowing you can swiftly expand, onboard, and support whatever you require. CLEO Cloud software is simple to use; after completing the courses given by CLEO University, you will be well on your way to controlling the system. This is the only program that can manage all of your EDI requirements in a single spot.