

What is Cleo Integration Cloud?
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 95%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cleo Integration Cloud?
Pros
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Virtualization
iPaaS
Synchronization and Replication
API Management and Orchestration
Data Quality Profiling and Cleansing
Metadata Management
Data Security
Real Time Integration
Multi Channel Support
Exception Handling and Notifications
Batch Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Customization
Vendor Support
Cleo Integration Cloud Reviews

Juliana M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Nov 2022
A knowledge base and connection levels
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
Combines the best of traditional and modern cloud integration services into a single ecosystem integration platform , designed to deliver business results, has industry certified support for any and all communications standards and protocols, based on existing standards and templates; scalable with multiple reuses, dynamic and adaptive EDI and non-EDI capabilities with any-to-any transformation and integration, application library, infrastructure, protocol connectors, template integrations and a robust API framework.
What is your favorite aspect of this product?
Intuitive wizard-driven end-to-end process creation, testing and execution, self-service exception monitoring, interactive and transparent support with automated alert notifications, Cleo is more than just a collection of articles about Cleo products and solutions. With topics ranging from industry-specific problems and solutions to best practices and answers to customer questions, the Cleo Solution Center Knowledge Base is a self-service destination designed to enable you to find the information you need, data is physically secure, off-site and protected by redundant copies, encrypted with enterprise-grade security and maintained by expert s
What do you dislike most about this product?
Non-certified or basic support for limited protocols, requires third-party technologies or domain expertise, better and more descriptive error messages. Sometimes a rule set or process fails and the error message is not useful.
What recommendations would you give to someone considering this product?
The development tools are very robust and flexible for most business needs and provides a storage facility for certificates and cryptographic keys. This utility allows you to view, import, export or delete trusted certificates for use with an SFTP adapter or web services consumer. Detailed design with simple and easy access from anywhere to our information, excellent multi-location and multi-device access, it's great that the rule set testing feature. Instead of having to run the project on a test server, rule sets can be tested locally as soon as they are created.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
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Carol H.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
Process optimization for cloud integration.
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
We use this service in our business to safely transmit files to other individuals; it is a really useful tool for our team since it is highly practical and works very well; in the time that we have been using it, it has provided us with a wonderful experience, and we now feel quite comfortable. For our Office 365 and Sap databases, Cleo Integration Cloud provides a scalable, cost-effective, and high-performance cloud architecture. It enables more flexible delivery, transformation, management, and synchronization of trustworthy, integrated data from multi-cloud sources, our on-premises environment, and Big Data on the cloud.
What is your favorite aspect of this product?
It is the most effective method for transferring files while maintaining strong security requirements. One of the reasons I think this program is perfect for individuals is that it gives them complete control and visibility over their data at all times. Access controls, encryption, real-time syncing, drag and drop, workflow management, messaging, and search filtering are all wonderful features of the program. With a single click, we may use any form of data or procedure in an API. We automatically publish data and integration activities to Cleo EDGE as API endpoints.
What do you dislike most about this product?
I have not seen any flaws in its operation, which is a terrific and beneficial thing for us. The program has a high learning curve, and it may take some time for new users to acclimate to the interface, but once you get the feel of it, it is quite straightforward to work with.
What recommendations would you give to someone considering this product?
Cleo is a firm that specializes in cloud business software. Cleo integration is an excellent ally for large data storage. Manage a vast amount of work in a few simple steps. Cleo Integration Cloud is an ideal service to implement in any organization; it is a very functional system with a very affordable price; it provides the highest quality and professionalism in its service; and, while the platform has a steep learning curve, it is very easy to use once the person is familiar with its interface; it provides all of the necessary functions so that the people who use the software can have the best possible performance.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
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Rachel (Helm) B.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
Connect and onboard trading partners
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
Cleo's ecosystem approach automates end-to-end EDI and API transactions, delivers faster onboarding, and provides visibility into every integration flow so you can proactively manage your business, is a modern ecosystem integration platform used by world-class companies to solve today's end-to-end supply chain challenges. More than 500 industry-leading transportation and logistics providers choose Cleo Integration Cloud for integrated supply chain solutions.
What is your favorite aspect of this product?
The implementation options, core capabilities, breadth of business and operational connectors available, and the key business and technical outcomes you can expect. Also, learn about the important security and development features the platform makes possible, what industry certifications Cleo Integration Cloud has received, and Cleo's support and services options. You can connect, integrate and analyze end-to-end business flows across your ecosystem of partners, customers and markets.
What do you dislike most about this product?
Better and more descriptive error messages. Sometimes a rule set or process fails and the error message is not helpful. Storing data remotely means losing direct control over it.
What recommendations would you give to someone considering this product?
Based on existing standards and templates; scalable with multiple reuses; has industry-certified support for any and all communications standards and protocols; intuitive wizard-driven creation, testing and execution of end-to-end processes. It has self-service exception monitoring, interactive and transparent support with automated alert notifications. Uses templates, pre-defined partner profiles, connectors and a rich any-to-any transformation engine to capture revenue faster.
Pros
- Continually Improving Product
- Inspires Innovation
- Caring
- Respectful
Please tell us why you think this review should be flagged.
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