Cleo

Cleo Integration Cloud

Composite Score

8.0 /10

CX Score

8.4 /10

62 Reviews Write a Review

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What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details

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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

3 Top Rated Capabilities

4 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

0% Negative

1% Neutral

99% Positive

Pros

Acts with Integrity
Continually Improving Product
Helps Innovate
Client's Interest First

Feature Ratings

Average 84

Data Virtualization

iPaaS

Data Quality Profiling and Cleansing

API Management and Orchestration

Synchronization and Replication

Metadata Management

Data Security

Real Time Integration

Exception Handling and Notifications

Multi Channel Support

Batch Integration

Vendor Capability Ratings

Average 85

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Customization

Vendor Support

Cleo Integration Cloud Reviews

Matt C.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

The Talk-of-the Tech Town Integration Platform

Likeliness to Recommend

10 /10

What differentiates Cleo Integration Cloud from other similar products?

The glaring advantage that it's purpose-built for developing, operating and optimizing integration processes. That's its USP.

What is your favorite aspect of this product?

Its integration, onboarding capabilities, blended approach, compliance with Integration requirements make me a fanatic no doubt.

What do you dislike most about this product?

Short outage period maybe. But basically i rank and vouch for it.

What recommendations would you give to someone considering this product?

Its the talk-of-the tech town in terms of a an integration platform that helps you design and automate integrations that improve businesses.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Noah B.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Excellent resource for businesses.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

We needed a way to link EDI with our clients, as well as API integration from another eCommerce site to our internal ERP. Cleo Integration Cloud can exchange corporate documents safely and reliably with EDI and non-EDI partners. Furthermore, it facilitates the transfer of data up to a few gigabytes in size, allowing for the transfer of hundreds of high-resolution images. Using comparable tools, providing massive amounts of data might be difficult. Data transport is quick and dependable using Cleo solution.

What is your favorite aspect of this product?

The user interface is straightforward and simple to use; anyone with a little EDI or API expertise can find oneself and build strong communication; and the help menu and support website are excellent. What I appreciate best about Cleo Integration Cloud is that it operates automatically once configured and requires no more user participation. The support crew responds quickly and accurately. You only need to speak with someone once you've met an expert who is familiar with the product and can explain the EDI connectivity needs. Because the program operates in a virtual environment, we can easily move it under our supervision.

What do you dislike most about this product?

Some difficulties exist, such as the transfer screen flickering while you open many documents or move windows. When a document cannot be opened or removed automatically, human intervention is necessary. Certifications are notoriously difficult to get. In official records, they are listed as certificate holders. Final copies of papers with obvious typographical problems are illegible, my setup is most likely the source of the problem.

What recommendations would you give to someone considering this product?

Look for a solution that allows you to work from home. You can do whatever you want with this platform. I'll hire additional people and include a database connection in addition to the flat file and EDI connectors.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Modesy R.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Confident And Secure Program

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration is a vibrant and cognitive data enhancement tool.

What is your favorite aspect of this product?

Cleo Integration delivers a collaborative way of screening and analysing data.

What do you dislike most about this product?

Cleo Integration is friendly in allowing substantial Data enhancement ways.

What recommendations would you give to someone considering this product?

Cleo Integration has the right commitment in elaborate data control.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Cleo Integration Cloud

What is Cleo Integration Cloud?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Cleo Integration Cloud Ratings

87 Likeliness to Recommend

1 Since last award

97 Plan to Renew

3 Since last award

88 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Cleo Integration Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Virtualization Includes ability to create views joining disparate data sources without the need for persistence.

iPaaS Includes iPaaS (Cloud hosting) features and other advanced integration capabilities

Data Quality Profiling and Cleansing Includes data cleansing, reconciliation, and profiling across multiple sources in batch mode.

API Management and Orchestration Includes publishing, promoting and overseeing APIs and Orchestration Services.

Synchronization and Replication Includes the ability to accurately catch, reflect, and correct changes in data across multiple data stores.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Data Security Includes ability to hide sensitive data by masking with special characters or anonymous information.

Real Time Integration Able to integrate data in near-real time and handle movement of data from a source to target. Monitoring for changes in a data source in a non-invasive manner.

Exception Handling and Notifications Ability to catch, report, and handle exceptions; includes transaction logging and event viewing.

Multi Channel Support The ability to support and connect with channels including Cloud Services, Big Data Platforms, web, mobile, social, IoT, wearables, etc.

Batch Integration Includes ability to schedule integration processes to run on a periodic basis to control the movement of data from a source to target.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Cleo Integration Cloud Reviews

Matt C.

The Talk-of-the Tech Town Integration Platform

Likeliness to Recommend

Pros

Noah B.

Excellent resource for businesses.

Likeliness to Recommend

Pros

Modesy R.

Confident And Secure Program

Likeliness to Recommend

Pros

Most Popular Cleo Integration Cloud Comparisons

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Feature Ratings

Data Virtualization

iPaaS

Data Quality Profiling and Cleansing

API Management and Orchestration

Synchronization and Replication

Metadata Management

Data Security

Real Time Integration

Exception Handling and Notifications

Multi Channel Support

Batch Integration

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Customization

Vendor Support