Classy.org

Classy

Composite Score

6.6 /10

CX Score

7.1 /10

5 Reviews Write a Review

Claim Software

What is Classy?

Classy is a giving platform that enables nonprofits to connect with supporters through online fundraising. Classy makes it incredibly easy for your supporters to give, resulting in much higher conversion. Classy allows you to make the supporter journey more relevant, engaging, and intuitive. Meet supporters where they are and use the same technologies that people interact with every day.

Company Details

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Classy Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Classy?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Inspires Innovation
Respectful

Cons

Leverages Incumbent Status

Feature Ratings

Average 85

Attendee Management

Social Media Marketing Management

Volunteer Management

Donation and Pledge Management

Payment Management

Event Ticket Management

Event Feedback

Fundraising Management

Registration Management

Auction Management

Analytics and Reporting

Vendor Capability Ratings

Average 70

Ease of Implementation

Business Value Created

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Classy Reviews

Chloe B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

Easy to use, but not cheap

Likeliness to Recommend

7 /10

What differentiates Classy from other similar products?

The Classy support team are attentive and responsive. Every one there is smart and nice!

What is your favorite aspect of this product?

The Classy platform is easy to use, both for the staff and our volunteer fundraisers

What do you dislike most about this product?

The fees are a little high and I wish there were more customisation options for emails and page design

What recommendations would you give to someone considering this product?

Classy is very appropriate for organisations that are wishing to fundraise or use it as a CRM. Probably small-medium organisations that want a simple user experience with a lot of power built-in.

Pros

Reliable
Enables Productivity
Effective Service
Inspires Innovation

Classy

What is Classy?

Company Details

Need Assistance?

Classy Ratings

76 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Classy?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Attendee Management Includes attendee tracking, capacity management, and guest check in and check out.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Volunteer Management Includes participant contact information, availability, skill levels, and previous interactions.

Donation and Pledge Management Includes online donation and pledge collections, single and recurring donations, and custom donation forms.

Payment Management Includes online account management, online payments, insurance checks, and online billing.

Event Ticket Management Includes event ticketing, ticket pricing, online ticketing, and ticket validation.

Event Feedback Includes volunteer feedback, attendee feedback, guest books, polls, and quizzes.

Fundraising Management Includes donation tracking, receipt generation, and campaign management.

Registration Management Includes online and onsite registration, self-registration, application forms, and data synching.

Auction Management Includes bid management, bidder management and buyer notifications.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Classy Reviews

Chloe B.

Easy to use, but not cheap

Likeliness to Recommend

Pros

Feature Ratings

Attendee Management

Social Media Marketing Management

Volunteer Management

Donation and Pledge Management

Payment Management

Event Ticket Management

Event Feedback

Fundraising Management

Registration Management

Auction Management

Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization