Claris International Inc.

Claris FileMaker

Composite Score

7.5 /10

CX Score

7.9 /10

32 Reviews Write a Review

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What is Claris FileMaker?

Take on digital transformation with Claris FileMaker. Quickly build custom apps that solve your business problems today — and tomorrow. Accelerate your business, unlock your team’s creative potential, and drive to better outcomes.

Company Details

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Awards & Recognition

Claris FileMaker won the following awards in the Business Process Management category

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0 Top Rated Capabilities

1 Top Rated Features

2022

2020 Data Quadrant Gold Medalist

2020

Claris FileMaker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Claris FileMaker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

94 Plan to Renew

77 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 86%
Negotiation and Contract:: 80%
Conflict Resolution:: 81%
Strategy & Innovation:: 79%
Service Experience:: 83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Claris FileMaker?

14% Negative

5% Neutral

81% Positive

Pros

Reliable
Enables Productivity
Security Protects
Saves Time

Feature Ratings

Average 75

Process Monitoring and Optimization

BPM Workflow and Approvals

Form and Report Building

Process Modelling and Design

Collaboration

Deployment

Process Management

Process Simulation and Execution

Business Rules Management

Analytics and Reporting

Knowledge and Document Management

Vendor Capability Ratings

Average 72

Vendor Support

Quality of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Claris FileMaker Reviews

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Helpful tools for running a small business

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Kimberly B.

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

Very easy to install and implement.

Likeliness to Recommend

8 /10

What differentiates Claris FileMaker from other similar products?

I has a huge variety of features.

What is your favorite aspect of this product?

Ease of searching data and files

What do you dislike most about this product?

HMI interface needs to look more 21st Century.

What recommendations would you give to someone considering this product?

Research every product available to compare the features.

Pros

Over Delivered
Transparent
Friendly Negotiation
Helps Innovate

Role: Finance
Industry: Not for Profit
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Not enough

Likeliness to Recommend

1 /10

Pros

Reliable
Effective Service
Caring
Transparent

Cons

Inhibits Innovation
Less Inspiring
Slower Product Innovation

Claris FileMaker

What is Claris FileMaker?

Company Details

Need Assistance?

Awards & Recognition

2020 Data Quadrant Gold Medalist

Claris FileMaker Ratings

73 Likeliness to Recommend

94 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Claris FileMaker?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Claris FileMaker Reviews

Helpful tools for running a small business

Likeliness to Recommend

Pros

Kimberly B.

Very easy to install and implement.

Likeliness to Recommend

Pros

Not enough

Likeliness to Recommend

Pros

Cons

Most Popular Claris FileMaker Comparisons

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Feature Ratings

Process Monitoring and Optimization

BPM Workflow and Approvals

Form and Report Building

Process Modelling and Design

Collaboration

Deployment

Process Management

Process Simulation and Execution

Business Rules Management

Analytics and Reporting

Knowledge and Document Management

Vendor Capability Ratings

Vendor Support

Quality of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration