Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.1 /10

1179 Reviews Write a Review

Claim Software

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative

4% Neutral

93% Positive

Pros

Reliable
Helps Innovate
Trustworthy
Efficient Service

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Instant Messaging

Facilitator Functions

Keyboard Mouse Control

Virtual Whiteboard

File Transfer

Application Share

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Also Featured in...

Communications Platform as a Service

Score 8.8

View Webex Meetings in this category (opens in a new tab)

Webex Meetings Reviews

Jamie R.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Seamless Virtual Connections

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Compared to Zoom or Microsoft Teams, its noise-canceling technology is top-notch—ideal for ensuring clarity during cross-departmental or vendor calls.

What is your favorite aspect of this product?

I recently hosted a staff workshop where the housekeeping and front desk teams had separate breakout sessions, allowing them to address role-specific challenges.

What do you dislike most about this product?

Features like setting up recurring meetings or managing attendees aren’t as straightforward.

What recommendations would you give to someone considering this product?

Start by using it for critical calls or presentations to explore its strengths, and lean on the Webex Assistant for productivity boosts.

Pros

Helps Innovate
Enables Productivity
Efficient Service
Acts with Integrity

Rupesh Kumar P.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Experience the best video conferencing

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Virtual Keyboard

What is your favorite aspect of this product?

Instance messaging

What do you dislike most about this product?

I have only favourite in this product.. nothing to dislike

What recommendations would you give to someone considering this product?

Try and fell the virtual Keyboard experience while instance messaging

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zair H.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

"Excellent Video Confrence Service"

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex is quite different and amazing compared to other platforms like zoom, Microsoft teams and Google meet . Some platform can be difficult for begginers to understand, but the user interface of webex is simple and intuitive, which is very helpful. Additionally, it provides the option to attend meetings from anywhere, which i found very great.

What is your favorite aspect of this product?

Its highly video quality, audio and advanced collaboration features are quite impressive, and its security is commendable. This platform is perfect for remote and hybrid work environment.

What do you dislike most about this product?

I found webex's subscription pricing to be slightly expensive compared to other competitors, but for the features and quality it offers, the pricing is worth it. I didn't find anything to dislike in it, its amazing.

What recommendations would you give to someone considering this product?

Its user friendly interface is very easy to use, making it the best choice for efficient and secure meetings. It seamlessly integrates with popular buisness tools and is perfect for remote and hybrid teams. I definitely recommend it to others, saying they should definitely try it.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Communications Platform as a Service

Webex Meetings Reviews

Jamie R.

Seamless Virtual Connections

Likeliness to Recommend

Pros

Rupesh Kumar P.

Experience the best video conferencing

Likeliness to Recommend

Pros

Zair H.

"Excellent Video Confrence Service"

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer

1
Since last award

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Instant Messaging

Facilitator Functions

Keyboard Mouse Control

Virtual Whiteboard

File Transfer

Application Share

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization