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Cisco Umbrella Logo
Cisco Systems

Cisco Umbrella

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cisco Umbrella
8.8 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


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Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Vendor Capability Ratings

Average 84

Cisco Umbrella Reviews

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Great Product

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Includes Product Enhancements

Kevin A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

One of the Best on the Market

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

Cisco Umbrella provides confidence to users that the initial DNS request is checked, approved or filtered automatically via policy whether they are on or off the corporate network. Cisco integrate their individual point products together with other reporting and analysis toolsets, to provide an holistic view of security posture across an organisation.

What is your favorite aspect of this product?

Cloud delivered and managed Security makes policy changes a breeze and you can react to changing situations almost immediately from any location. Whether you are managing a whole site or an individual user group, the policy format and orchestration point is easy to navigate and control.

What do you dislike most about this product?

Email reporting formats need to improve as they are too basic and don't offer the right level of information.

What recommendations would you give to someone considering this product?

Consider Cisco Umbrella first before reviewing other vendor options. You'll find that Umbrella is one of the easiest to deploy, manage and keep fully operational. The distributed nature of the Cisco Datacentre's and the Anycast nature of Umbrella DNS services means it has a very high uptime compared to competitors.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Vendor's Interest First

Asit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

A great product for business productivity.

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

You can easily rely on the product features of Cisco Umbrella. It is simple, secure and flexible.

What is your favorite aspect of this product?

Security Service Edge provides data loss prevention and DNS security which helped our business to grow.

What do you dislike most about this product?

As of now we haven’t faced any issue but Cisco umbrella can definitely improve with the user interaction part.

What recommendations would you give to someone considering this product?

Business can definitely go for Cisco Umbrella as it provides a great way to secure your data and to run your business with ease. It is also cost effective.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Client's Interest First
  • Security Protects

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