

What is Cisco Secure Email?
Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 98%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 97%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Secure Email?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Malware Blocking
Email Account Protection
Administrator Dashboard and Reporting
End-User Warnings in Email Client Software
Anti-Spoofing Protection
Threat intelligence Information
Data Loss Prevention
User Flagging of Suspicious Emails
Phishing Protection
Managed Services Offering
Tagging
Vendor Capability Ratings
Breadth of Features
Vendor Support
Business Value Created
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Also Featured in...
Cisco Secure Email Reviews
Khevin C.
- Role: C-Level
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2022
Scanning inbound & outbound emails in real time
Likeliness to Recommend
What differentiates Cisco Secure Email from other similar products?
When I first started using Cisco Secure Email, it was called Email Security and for the years that I've used it, I am yet to find its match for the following reasons: first of all, I felt like our network was impenetrable via email for the fact that all inbound emails, as well as outbound messages were scanned thoroughly. The multi-layered defense is unique in its kind, providing threat intelligence in real time, when it comes to email attachments.
What is your favorite aspect of this product?
I absolutely love the multi-factor authentication, making it almost impossible for a hacker to access an employee's email account remotely. The domain protection features are great also: having DMARC configured and enabled really gives this enhanced level of protection. Last but not least, threats are sandboxed and quarantined with the real-time malware block, making it virtually impossible for a network to be tampered.
What do you dislike most about this product?
The pricing might not be appropriate for small businesses and there are actually quite a number of complex configurations to be performed, requiring an IT specialist or team.
What recommendations would you give to someone considering this product?
Whether you are looking to enhance your level of protection for your email services, be it on-premises, in the cloud or hybrid, Cisco Secure Email provides a solution for all of these. They are amazing when it comes to advanced malware protection as well as phishing protection. They can easily spot a suspicious file as well as suspicious behaviors, thanks to their machine learning tools. For all these reasons, I recommend Cisco Secure Email.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Brooke S.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Dec 2021
Cisco SE: Protects Our Organization Brand Identity
Likeliness to Recommend
What differentiates Cisco Secure Email from other similar products?
Cisco Secure Email offers multiple email protections such as domain, anti-virus, phishing, spoofing, domain and anti-spam which other competitive platforms fails to offer hence adding more technical processes of integrating with other email protection platforms.
What is your favorite aspect of this product?
The best thing about Cisco Secure Email is how it had eradicated manual procedures when protecting emails against attacks. With, we have realized high ROI by detecting various sorts of threats before they attack us hence maintaining high reputation for our organization.
What do you dislike most about this product?
Although Cisco Secure Email offers all and sophisticated email protection capabilities, it requires IT skills to integrate with external applications and lacks on-premise applications for Android and iOS systems.
What recommendations would you give to someone considering this product?
Maintain reputation of your organization by protecting emails from common threats, which can lead to massive financial losses.
Pros
- Helps Innovate
- Trustworthy
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Vincent C.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Many features but complex management requirements
Likeliness to Recommend
What differentiates Cisco Secure Email from other similar products?
The amount of granular control for the majority of the settings available.
What is your favorite aspect of this product?
The amount of configuration and detail possible for all the settings, reports, configurations.
What do you dislike most about this product?
Management is tedious and the GUI is not intuitive. I've required frequent assistance from their support team.
What recommendations would you give to someone considering this product?
Have someone trained in the product or send them to training or you will be relying on technical support quite a bit.
Pros
- Respectful
- Reliable
- Helps Innovate
- Continually Improving Product
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
Please tell us why you think this review should be flagged.
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