Cisco Secure Email Logo
Cisco Secure Email Logo
Cisco Systems

Cisco Secure Email

8.2 /10
Category
Cisco Secure Email
8.2 /10

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email won the following awards in the Cloud Email Security category

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Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Feature Ratings

Average 88

Malware Blocking

93

End-User Warnings in Email Client Software

93

Email Account Protection

92

Data Loss Prevention

91

Administrator Dashboard and Reporting

90

User Flagging of Suspicious Emails

90

Threat intelligence Information

90

Anti-Spoofing Protection

90

Artificial Intelligence / Machine Learning

88

Tagging

87

Phishing Protection

86

Vendor Capability Ratings

Average 86

Vendor Support

91

Breadth of Features

89

Product Strategy and Rate of Improvement

88

Ease of Implementation

87

Ease of Data Integration

87

Ease of IT Administration

86

Quality of Features

86

Usability and Intuitiveness

85

Business Value Created

85

Availability and Quality of Training

82

Ease of Customization

80

Cisco Secure Email Reviews

Vincent C.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Many features but complex management requirements

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email from other similar products?

The amount of granular control for the majority of the settings available.

What is your favorite aspect of this product?

The amount of configuration and detail possible for all the settings, reports, configurations.

What do you dislike most about this product?

Management is tedious and the GUI is not intuitive. I've required frequent assistance from their support team.

What recommendations would you give to someone considering this product?

Have someone trained in the product or send them to training or you will be relying on technical support quite a bit.

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time

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