Cisco Secure Email Logo
Cisco Secure Email Logo
Cisco Systems

Cisco Secure Email

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cisco Secure Email
8.3 /10

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email won the following awards in the Cloud Email Security category

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Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

6
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
98%
Conflict Resolution:
95%
Strategy & Innovation:
97%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

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0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Feature Ratings

Average 88

Malware Blocking

94

Email Account Protection

93

Administrator Dashboard and Reporting

90

End-User Warnings in Email Client Software

90

Anti-Spoofing Protection

90

Threat intelligence Information

90

Data Loss Prevention

89

User Flagging of Suspicious Emails

88

Phishing Protection

88

Managed Services Offering

86

Tagging

86

Vendor Capability Ratings

Average 86

Breadth of Features

90

Vendor Support

89

Business Value Created

88

Ease of IT Administration

87

Ease of Implementation

87

Product Strategy and Rate of Improvement

86

Quality of Features

85

Ease of Data Integration

85

Usability and Intuitiveness

85

Ease of Customization

81

Availability and Quality of Training

80

Cisco Secure Email Reviews

Anthony O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Ver feature rich, but complicated to manage.

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email from other similar products?

The levels of threat intelligence provided from Cisco Talos.

What is your favorite aspect of this product?

The efficacy of the CES solution is outstanding. It's very rare that any malicious content gets through to users.

What do you dislike most about this product?

The complications of managing the dashboard. The user interface is not overly intuative, and has not really been updated since Cisco putrchased Ironport email security.

What recommendations would you give to someone considering this product?

Carry out a POC to validate the value of the solution. It's quite a long process to set this up, but Cisco will allocate a dedicated Engineer their side to walk you through the process and also run through the configurations.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Caring

Georgette H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Email management without the danger

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

Advanced malware scanning, mailbox control for clients, and email security. Keeps you calm and assures you that everything is in order, even without the involvement of an administrator. Email-borne threats are still a source of concern for all organizations when it comes to data security. Cisco Secure Email (formerly known as Cisco Email Security) protects against phishing, BEC, malware, and ransomware. Attachment-based malware is protected by Cisco Advanced Malware Protection, and industry-leading threat intelligence combats malicious links. Anti-phishing Technology from Cisco. Actually everything is superior with the soft.

What is your favorite aspect of this product?

You get a lot of value for your money by using Cisco email security to keep your clients' email safe. Life gets easier and more secure thanks to the Office 365 integration. The most recent form of malicious It provides a sense of security to customers who are providing personal and financial information. It's simple to use. Anti-phishing measures.

What do you dislike most about this product?

Email filtering based on the sender's email address in the header. It's a pain to keep up with so many different logins and places to make changes. Slowness, lag, and a need to sign in all the time can take a toll on your productivity.

What recommendations would you give to someone considering this product?

Try it out for yourself to get a feel for how it works. As a sender, I've mostly used Cisco, but a user's perspective may be different. A secure email program can be extremely useful for someone in the IT industry. In order to ensure the security of our clients' personal and confidential information, we regularly collect personal and confidential information such as their name, social security number, and birth date from them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Mary V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

In this day and age of ransomware and other forms.

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email from other similar products?

This product is great in terms of protecting email. At a time when cyber threats such as ransomware and URL-based phishing attacks are commonplace. It offers an email solution that is based on encryption keys. We face dangers on a regular basis; users in our organization receive a large number of fraudulent and phony emails; users are caught more than once; as a result, our organization must take measures to protect its users.

What is your favorite aspect of this product?

The features that we enjoy most in this solution are as follows: protection against malicious files and phony or fraudulent emails * Codes and ciphers (emails are encrypted via key based wrapping ). An additional antivirus solution provided by Sophos. Protection of data through encryption of cloud-based email.

What do you dislike most about this product?

I can't think of anything that I truly dislike about it; the only issues I've had with it are the same ones I've had with any other Cisco product: because Cisco is such a large company, getting responses to questions or concerns can be a bit slow. Other than that, I can't think of anything that I dislike about it.

What recommendations would you give to someone considering this product?

Because all current businesses are susceptible to email risks such as spamming and viruses, Cisco Secure Email will be beneficial to all organizations. This is due to the fact that all modern businesses utilize email. You will no longer need to be concerned about the aforementioned dangers if you use this software. In addition to that, you have full end-to-end encryption for your email. We needed a way to securely send email to and from clients that did not require the end users to have a substantial amount of technical knowledge or to undergo extensive training.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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