Cisco Secure Email Logo
Cisco Secure Email Logo
Cisco Systems

Cisco Secure Email

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Cisco Secure Email
8.0 /10

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email won the following awards in the Cloud Email Security category

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Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Feature Ratings

Average 88

Malware Blocking

93

End-User Warnings in Email Client Software

92

Email Account Protection

92

Data Loss Prevention

91

Administrator Dashboard and Reporting

90

User Flagging of Suspicious Emails

90

Threat intelligence Information

90

Anti-Spoofing Protection

90

Artificial Intelligence / Machine Learning

88

Tagging

87

Phishing Protection

86

Vendor Capability Ratings

Average 86

Vendor Support

91

Breadth of Features

89

Product Strategy and Rate of Improvement

88

Ease of Implementation

87

Ease of Data Integration

87

Ease of IT Administration

86

Quality of Features

86

Business Value Created

85

Usability and Intuitiveness

85

Availability and Quality of Training

82

Ease of Customization

80

Cisco Secure Email Reviews

Mary V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

In this day and age of ransomware and other forms.

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email from other similar products?

This product is great in terms of protecting email. At a time when cyber threats such as ransomware and URL-based phishing attacks are commonplace. It offers an email solution that is based on encryption keys. We face dangers on a regular basis; users in our organization receive a large number of fraudulent and phony emails; users are caught more than once; as a result, our organization must take measures to protect its users.

What is your favorite aspect of this product?

The features that we enjoy most in this solution are as follows: protection against malicious files and phony or fraudulent emails * Codes and ciphers (emails are encrypted via key based wrapping ). An additional antivirus solution provided by Sophos. Protection of data through encryption of cloud-based email.

What do you dislike most about this product?

I can't think of anything that I truly dislike about it; the only issues I've had with it are the same ones I've had with any other Cisco product: because Cisco is such a large company, getting responses to questions or concerns can be a bit slow. Other than that, I can't think of anything that I dislike about it.

What recommendations would you give to someone considering this product?

Because all current businesses are susceptible to email risks such as spamming and viruses, Cisco Secure Email will be beneficial to all organizations. This is due to the fact that all modern businesses utilize email. You will no longer need to be concerned about the aforementioned dangers if you use this software. In addition to that, you have full end-to-end encryption for your email. We needed a way to securely send email to and from clients that did not require the end users to have a substantial amount of technical knowledge or to undergo extensive training.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Khevin C.

  • Role: C-Level
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Scanning inbound & outbound emails in real time

Likeliness to Recommend

10 /10

What differentiates Cisco Secure Email from other similar products?

When I first started using Cisco Secure Email, it was called Email Security and for the years that I've used it, I am yet to find its match for the following reasons: first of all, I felt like our network was impenetrable via email for the fact that all inbound emails, as well as outbound messages were scanned thoroughly. The multi-layered defense is unique in its kind, providing threat intelligence in real time, when it comes to email attachments.

What is your favorite aspect of this product?

I absolutely love the multi-factor authentication, making it almost impossible for a hacker to access an employee's email account remotely. The domain protection features are great also: having DMARC configured and enabled really gives this enhanced level of protection. Last but not least, threats are sandboxed and quarantined with the real-time malware block, making it virtually impossible for a network to be tampered.

What do you dislike most about this product?

The pricing might not be appropriate for small businesses and there are actually quite a number of complex configurations to be performed, requiring an IT specialist or team.

What recommendations would you give to someone considering this product?

Whether you are looking to enhance your level of protection for your email services, be it on-premises, in the cloud or hybrid, Cisco Secure Email provides a solution for all of these. They are amazing when it comes to advanced malware protection as well as phishing protection. They can easily spot a suspicious file as well as suspicious behaviors, thanks to their machine learning tools. For all these reasons, I recommend Cisco Secure Email.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brooke S.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Cisco SE: Protects Our Organization Brand Identity

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email from other similar products?

Cisco Secure Email offers multiple email protections such as domain, anti-virus, phishing, spoofing, domain and anti-spam which other competitive platforms fails to offer hence adding more technical processes of integrating with other email protection platforms.

What is your favorite aspect of this product?

The best thing about Cisco Secure Email is how it had eradicated manual procedures when protecting emails against attacks. With, we have realized high ROI by detecting various sorts of threats before they attack us hence maintaining high reputation for our organization.

What do you dislike most about this product?

Although Cisco Secure Email offers all and sophisticated email protection capabilities, it requires IT skills to integrate with external applications and lacks on-premise applications for Android and iOS systems.

What recommendations would you give to someone considering this product?

Maintain reputation of your organization by protecting emails from common threats, which can lead to massive financial losses.

Pros

  • Helps Innovate
  • Trustworthy
  • Caring
  • Client Friendly Policies

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