Cisco Secure Email Logo
Cisco Secure Email Logo
Cisco Systems

Cisco Secure Email

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Cisco Secure Email
8.0 /10

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email won the following awards in the Cloud Email Security category

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Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Feature Ratings

Average 88

Malware Blocking

93

End-User Warnings in Email Client Software

92

Email Account Protection

92

Data Loss Prevention

91

Administrator Dashboard and Reporting

90

User Flagging of Suspicious Emails

90

Threat intelligence Information

90

Anti-Spoofing Protection

90

Artificial Intelligence / Machine Learning

88

Tagging

87

Phishing Protection

86

Vendor Capability Ratings

Average 86

Vendor Support

91

Breadth of Features

89

Product Strategy and Rate of Improvement

88

Ease of Implementation

87

Ease of Data Integration

87

Ease of IT Administration

86

Quality of Features

86

Business Value Created

85

Usability and Intuitiveness

85

Availability and Quality of Training

82

Ease of Customization

80

Cisco Secure Email Reviews

Tori A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Email security successfully enforced!

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

It has assisted us in resolving issues with the security and dependability of incoming and outgoing emails and the information we transmit using such methods. On the other side, email's ability to detect spam and online threats has spared us a lot of trouble. On the other hand, the implementation and training processes went smoothly, and we wasted no time in the beginning to reap its rewards.

What is your favorite aspect of this product?

It is a handy and practical instrument to efficiently safeguard all employees' emails within the company and avoid the buildup of spam and emails with malicious material. Software with a robust interface design and dependable features allows for the highest level of security and confidence while using corporate email within a company. The effectiveness with which it can offer email protection and the time it saves by deleting incoming and outgoing junk and threat emails is excellent.

What do you dislike most about this product?

Undoubtedly, the cost is high, despite the fact that it is incredibly efficient.

What recommendations would you give to someone considering this product?

It offers several benefits, has an easy-to-understand design, and is reasonably priced. It is perfect for enhancing computer security in a medium used and required by any organization as email.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Anthony O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Ver feature rich, but complicated to manage.

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email from other similar products?

The levels of threat intelligence provided from Cisco Talos.

What is your favorite aspect of this product?

The efficacy of the CES solution is outstanding. It's very rare that any malicious content gets through to users.

What do you dislike most about this product?

The complications of managing the dashboard. The user interface is not overly intuative, and has not really been updated since Cisco putrchased Ironport email security.

What recommendations would you give to someone considering this product?

Carry out a POC to validate the value of the solution. It's quite a long process to set this up, but Cisco will allocate a dedicated Engineer their side to walk you through the process and also run through the configurations.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Caring

Georgette H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Email management without the danger

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

Advanced malware scanning, mailbox control for clients, and email security. Keeps you calm and assures you that everything is in order, even without the involvement of an administrator. Email-borne threats are still a source of concern for all organizations when it comes to data security. Cisco Secure Email (formerly known as Cisco Email Security) protects against phishing, BEC, malware, and ransomware. Attachment-based malware is protected by Cisco Advanced Malware Protection, and industry-leading threat intelligence combats malicious links. Anti-phishing Technology from Cisco. Actually everything is superior with the soft.

What is your favorite aspect of this product?

You get a lot of value for your money by using Cisco email security to keep your clients' email safe. Life gets easier and more secure thanks to the Office 365 integration. The most recent form of malicious It provides a sense of security to customers who are providing personal and financial information. It's simple to use. Anti-phishing measures.

What do you dislike most about this product?

Email filtering based on the sender's email address in the header. It's a pain to keep up with so many different logins and places to make changes. Slowness, lag, and a need to sign in all the time can take a toll on your productivity.

What recommendations would you give to someone considering this product?

Try it out for yourself to get a feel for how it works. As a sender, I've mostly used Cisco, but a user's perspective may be different. A secure email program can be extremely useful for someone in the IT industry. In order to ensure the security of our clients' personal and confidential information, we regularly collect personal and confidential information such as their name, social security number, and birth date from them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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