Cisco Secure Email Logo
Cisco Secure Email Logo
Cisco Systems

Cisco Secure Email

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cisco Secure Email
8.3 /10

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email won the following awards in the Cloud Email Security category

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Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

6
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
98%
Conflict Resolution:
95%
Strategy & Innovation:
97%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

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0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Feature Ratings

Average 88

Malware Blocking

94

Email Account Protection

93

Administrator Dashboard and Reporting

90

End-User Warnings in Email Client Software

90

Anti-Spoofing Protection

90

Threat intelligence Information

90

Data Loss Prevention

89

User Flagging of Suspicious Emails

88

Phishing Protection

88

Managed Services Offering

86

Tagging

86

Vendor Capability Ratings

Average 86

Breadth of Features

90

Vendor Support

89

Business Value Created

88

Ease of IT Administration

87

Ease of Implementation

87

Product Strategy and Rate of Improvement

86

Quality of Features

85

Ease of Data Integration

85

Usability and Intuitiveness

85

Ease of Customization

81

Availability and Quality of Training

80

Cisco Secure Email Reviews

Alpa W.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Advanced Email Protector.

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

Cisco Secure Email is very expansive in defending our company from malware, phishing or even compromise to our business emails.

What is your favorite aspect of this product?

As an admin, I can create rules to prevent illicit data sharing. It encrypts all outbound emails. It can automate threat detection. It is a complete email security package for cloud based emails.

What do you dislike most about this product?

It is an uphill task to integrate it with a different cloud service provider.

What recommendations would you give to someone considering this product?

Cisco Secure email comprehensively neutralizes all threats to our emailing system. Seven years ago since acquiring Cisco, we have never been victims of email frauds. They should definitely go for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amol W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use and fantastic features.

Likeliness to Recommend

10 /10

What differentiates Cisco Secure Email from other similar products?

It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds.

What is your favorite aspect of this product?

It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."

What do you dislike most about this product?

The area of license renewal should be improved

What recommendations would you give to someone considering this product?

Product is of great use and lots of features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tori A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Email security successfully enforced!

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

It has assisted us in resolving issues with the security and dependability of incoming and outgoing emails and the information we transmit using such methods. On the other side, email's ability to detect spam and online threats has spared us a lot of trouble. On the other hand, the implementation and training processes went smoothly, and we wasted no time in the beginning to reap its rewards.

What is your favorite aspect of this product?

It is a handy and practical instrument to efficiently safeguard all employees' emails within the company and avoid the buildup of spam and emails with malicious material. Software with a robust interface design and dependable features allows for the highest level of security and confidence while using corporate email within a company. The effectiveness with which it can offer email protection and the time it saves by deleting incoming and outgoing junk and threat emails is excellent.

What do you dislike most about this product?

Undoubtedly, the cost is high, despite the fact that it is incredibly efficient.

What recommendations would you give to someone considering this product?

It offers several benefits, has an easy-to-understand design, and is reasonably priced. It is perfect for enhancing computer security in a medium used and required by any organization as email.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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