Cisco Systems

Cisco Secure Email

Composite Score

8.3 /10

CX Score

8.7 /10

23 Reviews Write a Review

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What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details

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Awards & Recognition

Cisco Secure Email won the following awards in the Cloud Email Security category

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4 Top Rated Capabilities

11 Top Rated Features

2024

4 Top Rated Capabilities

11 Top Rated Features

2023

Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

6
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 98%
Conflict Resolution:: 95%
Strategy & Innovation:: 97%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

0% Negative

2% Neutral

98% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Feature Ratings

Average 88

Malware Blocking

Email Account Protection

Administrator Dashboard and Reporting

End-User Warnings in Email Client Software

Anti-Spoofing Protection

Threat intelligence Information

Data Loss Prevention

User Flagging of Suspicious Emails

Phishing Protection

Managed Services Offering

Tagging

Vendor Capability Ratings

Average 86

Breadth of Features

Vendor Support

Business Value Created

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Also Featured in...

Secure Email Gateway - Enterprise

Score 8.1

View Cisco Secure Email in this category (opens in a new tab)

Cisco Secure Email Reviews

Ajeet S.

Role: Consultant
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Vicente C.

Role: Sales Marketing
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

A whole new way to defend your emails

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

Unlike other products, this one is better because Cisco has an optimal content study for emails and attachment file extensions. The antivirus and antispam filters work correctly.

What is your favorite aspect of this product?

What I love most about this tool is that with Cisco we have surprising stability in electronic correspondence and that the client interface is also simple to use, as well as having basic and capable properties for efficient administration.

What do you dislike most about this product?

In my personal opinion we ourselves can say that we don't have a single complaint about this product, rather we feel quite blessed as this tool safeguards emails against spam and unauthorized entry. Which makes us feel quite comfortable with this instrument.

What recommendations would you give to someone considering this product?

We ourselves can recommend this tool as it gives you an extra layer of custody over work emails, especially with all the hacking going on these days. In addition to this optimization of decision making quite efficiently.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Tom L.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Cisco for active protection

Likeliness to Recommend

7 /10

What differentiates Cisco Secure Email from other similar products?

It is effective in detection of malicious emails and spams thus eliminating cyber attacks that target our emails.

What is your favorite aspect of this product?

It provides defense mechanisms against ransomware, phishing, malware and business email compromise.

What do you dislike most about this product?

it doesn’t show attachment names when exported to a file

What recommendations would you give to someone considering this product?

If you want to protect your organization’s emails against phishing, spam, malware and other kinds of attacks, then Cisco Secure email is your solution

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Cisco Secure Email

What is Cisco Secure Email?

Company Details

Need Assistance?

Awards & Recognition

Cisco Secure Email Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

6 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Cisco Secure Email?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Secure Email Gateway - Enterprise

Cisco Secure Email Reviews

Ajeet S.

Likeliness to Recommend

Pros

Vicente C.

A whole new way to defend your emails

Likeliness to Recommend

Pros

Tom L.

Cisco for active protection

Likeliness to Recommend

Pros

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Feature Ratings

Malware Blocking

Email Account Protection

Administrator Dashboard and Reporting

End-User Warnings in Email Client Software

Anti-Spoofing Protection

Threat intelligence Information

Data Loss Prevention

User Flagging of Suspicious Emails

Phishing Protection

Managed Services Offering

Tagging

Vendor Capability Ratings

Breadth of Features

Vendor Support

Business Value Created

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training