Cisco Secure Email Logo Award Winner Product Badge
Cisco Secure Email Logo Award Winner Product Badge
Cisco Systems

Cisco Secure Email

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Cisco Secure Email
8.4 /10

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email won the following awards in the Secure Email Gateway - Enterprise category

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Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

2% Negative
3% Neutral
95% Positive

Pros

  • Respectful
  • Helps Innovate
  • Security Protects
  • Reliable

Feature Ratings

Average 87

Anti Malware Behavioral Detection

89

Encryption and Decryption

88

Reporting Components

88

Anti Phishing and Spear Phishing

88

Hosted Email Support

87

Anti Spam and Bulk Email Detection

87

URL and Malware Detection

86

End User Spam Visibility and Controls

86

Anti Malware Signature Detection

86

Data Loss Prevention

86

Email Retention and Archiving

85

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Quality of Features

87

Business Value Created

87

Breadth of Features

87

Ease of Customization

86

Ease of IT Administration

86

Vendor Support

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

81

Cisco Secure Email Reviews

Sheyla G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Active security at all times

Likeliness to Recommend

10 /10

What differentiates Cisco Secure Email from other similar products?

We found a solution to the problem we had with spam or the risk that our information and emails were running through viruses that can be filtered. Malware detection has been efficient and has managed to capture any damage that may affect our information in time. Thanks to Cisco we get a space where we can work safely, eliminate any malicious virus and keep our information protected from any damage. Not only our email, but each of our devices, by avoiding downloading contaminated files we also avoid contaminating the rest of our digital work spaces. It is undoubtedly an effective tool in every step we take to maintain our backup and security.

What is your favorite aspect of this product?

Cisco is a platform that provides us with security and protection at every step we take within our email. It backs up our inbox, protecting us from any spam mail that decides to enter our portal, it ensures that the emails we send are correct and are not sent as spam or with any kind of damage. Its flexibility of adaptation allows us to adjust it anywhere, the fact that it is based on the cloud expands its possibilities of use. The interface is adequate, the way of configuration and customization is simple and its functionality is very practical.

What do you dislike most about this product?

I would like to know a little more in detail about the viruses that appear in emails, why they come from and the damage they could cause, also the balance of the same and their origin. False positives are more recurrent than we would like, although it does not affect us much, it can be a little annoying. The cost can be a bit high, although it is justified through its functionality, however, similar platforms offer a better price for the same thing, we stay with Cisco because of the trust we have in it, but this point would be in its favor with more affordable prices. That's all, the platform works perfectly in the rest of its functions.

What recommendations would you give to someone considering this product?

Cisco has an impeccable function from start to finish, it provides protection and security in every aspect, it doesn't miss a detail and it quickly adjusts to emails, its function starts from the first moment you adapt it, it scans completely leaving all spaces free of any virus. It's great, it works in the background and has never been a nuisance, on the contrary, it works efficiently, it does its cleaning in silence and it runs with practicality at all times.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Devaraj S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Sophisticated Email Security Application

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

More customized security policy can be created, blocking the email from suspicious mail ids. Handling of log analysis based on unique MID is very easier the other applications.

What is your favorite aspect of this product?

Sandboxing is very realistic with the real time analysis and its reports. Also it supports for manually upload the samples for analyzing the files for its behaviors. Integration with SEIM application is effortless.

What do you dislike most about this product?

We observed delay in sample submission reports from internal iron port sand boxing. That to can be customizable by sending the samples to cloud instead of internal sandboxing server.

What recommendations would you give to someone considering this product?

Easily customizable according to the organization policy and for governance purpose. Integration with additional application is added value to get more insights of the incoming mails. With the DLP policy, all the outgoing mails can be analyzed with ease of efforts,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Swathy P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Quality product and reliable

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

Seamless integration

What is your favorite aspect of this product?

Security and Reliability

What do you dislike most about this product?

Nothing much to dislike about

What recommendations would you give to someone considering this product?

It's best if you need market standard and importance to security

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

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