Cisco Systems

Cisco Meraki

Composite Score

8.4 /10

CX Score

8.7 /10

72 Reviews Write a Review

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What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details

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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

2023 Emotional Footprint Champion

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

2% Negative

4% Neutral

94% Positive

Pros

Unique Features
Saves Time
Security Protects
Performance Enhancing

Feature Ratings

Average 83

Simple Administration

Ease of Troubleshooting

Multiple Connection Type Support

SD-WAN Security

Adaptive Traffic

Flexible Deployment

Load Sharing

Application Optimization

Quality of Service

Resilience

Dynamic Routing

Vendor Capability Ratings

Average 84

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Breadth of Features

Ease of Data Integration

Also Featured in...

Unified Endpoint Management

Score 8.3

View Cisco Meraki in this category (opens in a new tab)

Enterprise Mobile Management

Score 8.1

View Cisco Meraki in this category (opens in a new tab)

Cisco Meraki Reviews

María José C.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Capability helps customers transform their branch

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

The Cisco Meraki is a SD-WLAN access router for branch and remote office deployments, in addition to being a router with advanced features, it also has the added redundancy of 4G LTE connectivity. The feature set available allows it to provide advanced IP routing, QoS VPN security and QR p, while supporting legacy interfaces and protocols, it also has an integrated hard disk to run advanced applications and services.

What is your favorite aspect of this product?

It has ruggedized models for industrial environments and vehicle transportation applications. WiFi with the survivability of telephony over IP, Now, LTE connectivity is a differentiator for ESR, which tends to be a strong selling point. It is a key solution, both from a business and technical point of view, for remote locations or branch offices that need advanced functionality. The SD-Wlan is an ideal solution for small, medium and large branch offices, reinforcing the strengths when deploying networks.

What do you dislike most about this product?

Some small locations may require a backup circuit in the event that the main interface collapses.

What recommendations would you give to someone considering this product?

The Cisco Meraki features a server with a dedicated RAM and processor that enables available applications to provide antivirus protection, intrusion detection services, web caching, video proxy and local file storage. This solution will help markets that need a cost-effective gateway to the cloud with performance and high connection quality and security.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Colton C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Good once you know how to use it. Can be tricky.

Likeliness to Recommend

7 /10

What differentiates Cisco Meraki from other similar products?

User interface is clean but can be confusing at first.

What is your favorite aspect of this product?

Does it's job when I need it to.

What do you dislike most about this product?

Sometimes I will search for a device and I can't find it even when I know what name it's under.

What recommendations would you give to someone considering this product?

Dive right into it. Can be confusing at first but once you know the layout it's very easy.

Pros

Includes Product Enhancements
Inspires Innovation
Caring
Fair

Scott P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Simple to use and works almost hands-free.

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

It's completely integrated with all of our network devices and makes network administration easier than ever.

What is your favorite aspect of this product?

Being able to see the status of all of our devices around the organization in one place. Then, the ability to manage all of those devices simply.

What do you dislike most about this product?

It sacrifices some customization and the hands-on work of network administration for the sake of ease-of-use (not a con for a lot of people, however).

What recommendations would you give to someone considering this product?

If you don't have the capacity for an entire network team or even a network admin, the Meraki products and service are the way to go. It runs itself and, when you do need to intervene, it doesn't take a professional network engineer to work on the issue.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cisco Meraki

What is Cisco Meraki?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Cisco Meraki Ratings

85 Likeliness to Recommend

95 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Cisco Meraki?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Simple Administration Ease of network administration across the Wide Area Network​.

Ease of Troubleshooting The simplicity of administration and of troubleshooting issues across the SD-WAN​.

Multiple Connection Type Support Support of various broadband connection types, including TCP/IP, MPLS, frame relay, and LTE wireless.

SD-WAN Security Security of the SD-WAN by support of VPN and network security protocols​.

Adaptive Traffic Data traffic across the SD-WAN being adaptive to conditions across the Internet​.

Flexible Deployment Ability to deploy wherever broadband connectivity exists​.

Load Sharing Ability to load-share WAN traffic across multiple connections​.

Application Optimization Optimization of the performance of applications and services across the Wide Area Network​.

Quality of Service Traffic prioritization and optimization for specific network services​.

Resilience Connectivity resiliency due to the ability to leverage multiple connections .

Dynamic Routing Dynamic path selection across the broadband networks across the Internet​.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Unified Endpoint Management

Enterprise Mobile Management

Cisco Meraki Reviews

María José C.

Capability helps customers transform their branch

Likeliness to Recommend

Pros

Colton C.

Good once you know how to use it. Can be tricky.

Likeliness to Recommend

Pros

Scott P.

Simple to use and works almost hands-free.

Likeliness to Recommend

Pros

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Feature Ratings

Simple Administration

Ease of Troubleshooting

Multiple Connection Type Support

SD-WAN Security

Adaptive Traffic

Flexible Deployment

Load Sharing

Application Optimization

Quality of Service

Resilience

Dynamic Routing

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Breadth of Features

Ease of Data Integration