Cisco Meraki Logo Award Winner Product Badge
Cisco Meraki Logo Award Winner Product Badge
Cisco Systems

Cisco Meraki

Composite Score
8.4 /10
CX Score
8.7 /10
Cisco Meraki
8.4 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
85%
Conflict Resolution:
89%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

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2% Negative
4% Neutral
94% Positive

Pros

  • Security Protects
  • Saves Time
  • Respectful
  • Unique Features

Feature Ratings

Average 82

Simple Administration

87

SD-WAN Security

84

Multiple Connection Type Support

83

Load Sharing

83

Application Optimization

82

Quality of Service

82

Resilience

79

Dynamic Routing

76

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Ease of IT Administration

85

Quality of Features

85

Business Value Created

84

Ease of Customization

83

Vendor Support

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Breadth of Features

81

Ease of Data Integration

81

Cisco Meraki Reviews

Juan C.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Best Product and never looked back

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

The easiest solution with the simplest GUI, i love using this system due to the ease. I am able to control everything within one portal with touchless setups and makes life super easy with this.

What is your favorite aspect of this product?

VPN, VPN Tunneling, Firewall, SD-Wan with their hardware i am able to load balence about 5 gbs

What do you dislike most about this product?

sometimes getting the unit to boot and connected to the internet becomes a bit tricky. but once connected directly to it, it works like a charm

What recommendations would you give to someone considering this product?

Worth replacing the system you currently have, startup cost will be high but in the long term this will save you lots of time and management for future technicians that get on your environment

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

María José C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Capability helps customers transform their branch

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

The Cisco Meraki is a SD-WLAN access router for branch and remote office deployments, in addition to being a router with advanced features, it also has the added redundancy of 4G LTE connectivity. The feature set available allows it to provide advanced IP routing, QoS VPN security and QR p, while supporting legacy interfaces and protocols, it also has an integrated hard disk to run advanced applications and services.

What is your favorite aspect of this product?

It has ruggedized models for industrial environments and vehicle transportation applications. WiFi with the survivability of telephony over IP, Now, LTE connectivity is a differentiator for ESR, which tends to be a strong selling point. It is a key solution, both from a business and technical point of view, for remote locations or branch offices that need advanced functionality. The SD-Wlan is an ideal solution for small, medium and large branch offices, reinforcing the strengths when deploying networks.

What do you dislike most about this product?

Some small locations may require a backup circuit in the event that the main interface collapses.

What recommendations would you give to someone considering this product?

The Cisco Meraki features a server with a dedicated RAM and processor that enables available applications to provide antivirus protection, intrusion detection services, web caching, video proxy and local file storage. This solution will help markets that need a cost-effective gateway to the cloud with performance and high connection quality and security.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Colton C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Good once you know how to use it. Can be tricky.

Likeliness to Recommend

7 /10

What differentiates Cisco Meraki from other similar products?

User interface is clean but can be confusing at first.

What is your favorite aspect of this product?

Does it's job when I need it to.

What do you dislike most about this product?

Sometimes I will search for a device and I can't find it even when I know what name it's under.

What recommendations would you give to someone considering this product?

Dive right into it. Can be confusing at first but once you know the layout it's very easy.

Pros

  • Includes Product Enhancements
  • Inspires Innovation
  • Caring
  • Fair

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