Cisco Meraki Logo Award Winner Product Badge
Cisco Meraki Logo Award Winner Product Badge
Cisco Systems

Cisco Meraki

Composite Score
8.4 /10
CX Score
8.7 /10
Cisco Meraki
8.4 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
85%
Conflict Resolution:
89%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

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2% Negative
4% Neutral
94% Positive

Pros

  • Security Protects
  • Saves Time
  • Respectful
  • Unique Features

Feature Ratings

Average 82

Simple Administration

87

SD-WAN Security

84

Multiple Connection Type Support

83

Load Sharing

83

Application Optimization

82

Quality of Service

82

Resilience

79

Dynamic Routing

76

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Ease of IT Administration

85

Quality of Features

85

Business Value Created

84

Ease of Customization

83

Vendor Support

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Breadth of Features

81

Ease of Data Integration

81

Cisco Meraki Reviews

Mandip P.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to Handle and Able to access from any where

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

Cisco Meraki user cloud based so we can access from outside premises and before this we are thing for hardware based solution. that is not secure as Meraki

What is your favorite aspect of this product?

Cisco trust. scalability and expertise.

What do you dislike most about this product?

All good, little expensive, but we can trust on the product

What recommendations would you give to someone considering this product?

The product is unified security and features that is more than enough for a small base business. We can user this for SD wan that help me to save a lot of money

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Client Friendly Policies

Bora D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Meraki has been a great product!!!

Likeliness to Recommend

6 /10

What differentiates Cisco Meraki from other similar products?

Intuitive, Ease of Use administration. Solid Cisco/ Meraki product. However, overpriced for what it is.

What is your favorite aspect of this product?

Administration is slick. GUI is good.

What recommendations would you give to someone considering this product?

Be sure you can afford it long term.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

Piotr L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

The Power of Cloud Networking

Likeliness to Recommend

8 /10

What differentiates Cisco Meraki from other similar products?

Meraki's centralized cloud management is all about easy configuration, monitoring, and troubleshooting

What is your favorite aspect of this product?

I effortlessly implemented a guest Wi-Fi network at a satellite office using Meraki, and the straightforward configuration and monitoring made the process seamless.

What do you dislike most about this product?

No major ones.

What recommendations would you give to someone considering this product?

Ensure the organization's internet connectivity is reliable, and take advantage of the platform's features like automatic firmware updates to keep your clients' networks secure and up-to-date

Pros

  • Saves Time
  • Respectful
  • Enables Productivity
  • Inspires Innovation

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