Cisco Meraki Logo Award Winner Product Badge
Cisco Meraki Logo Award Winner Product Badge
Cisco Systems

Cisco Meraki

Composite Score
8.4 /10
CX Score
8.7 /10
Cisco Meraki
8.4 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
85%
Conflict Resolution:
89%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

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2% Negative
4% Neutral
94% Positive

Pros

  • Security Protects
  • Saves Time
  • Respectful
  • Unique Features

Feature Ratings

Average 82

Simple Administration

87

SD-WAN Security

84

Multiple Connection Type Support

83

Load Sharing

83

Application Optimization

82

Quality of Service

82

Resilience

79

Dynamic Routing

76

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Ease of IT Administration

85

Quality of Features

85

Business Value Created

84

Ease of Customization

83

Vendor Support

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Breadth of Features

81

Ease of Data Integration

81

Cisco Meraki Reviews

Lakshmi S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

One of best cloud based IT infrastructure platform

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

it is cloud based Inftrastrcute and Easy to manage from anywhere in the world. Graphical user interface is Awesome. it has Advanced routing and layer 3, layer 7 security capabilities. easy to configure with GUI.

What is your favorite aspect of this product?

Graphical user interface, we don't have to learn commands to manage. Load balancing across the nearby devices.

What do you dislike most about this product?

The license cost is way higher than device which is I dislike

What recommendations would you give to someone considering this product?

Asses your organisation needs , have a clear picture on Budget. if your company needs global management then I recommend Cisco meraki

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Muttahir B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Streamlining Network Management

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

The most appealing feature of Cisco Meraki, in my opinion, is its easy-to-use cloud-based administration interface. This greatly streamlines network administration tasks. With a single dashboard, we can monitor any Meraki product, including firewalls, switches, and access points. The Dashboard is also really easy to use.

What is your favorite aspect of this product?

I really like how all Meraki products can be managed from their dashboard. And the WAP's were very easy to configure and were all discovered automatically (by a Meraki Gateway)

What do you dislike most about this product?

Meraki makes great products but they're very expensive. Also the documentation and UI for setting up Meraki to use Radius authentication is not as straightforward as the rest of the features in the UI

What recommendations would you give to someone considering this product?

Highly Recommended Product for SD- WAN

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Paul A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Ahead of the curve! Great Product!

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

Licensing Cost and UI (user interface)

What is your favorite aspect of this product?

The cloud user interface and ease of use and setup

What do you dislike most about this product?

The license cost

What recommendations would you give to someone considering this product?

Make sure you only purchase the devices you need vs want

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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