


What is Cisco Meraki?
Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Meraki?
Pros
- Security Protects
- Saves Time
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Simple Administration
SD-WAN Security
Multiple Connection Type Support
Load Sharing
Application Optimization
Quality of Service
Resilience
Dynamic Routing
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Also Featured in...
Cisco Meraki Reviews

M.Burak M.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Cisco SD-WAN powered by Meraki
Likeliness to Recommend
What differentiates Cisco Meraki from other similar products?
All of the complicated configuration settings are handled behind the scenes. Secondly, configuration and tweaking of the SD-WAN has been extremely easy as well. I can take the simple approach of letting the appliance decide which WAN connection to use to route traffic, or, if I want to, I can get more specific and specify certain hosts, ports, or applications to route over specific WAN links. Lastly, the SD-WAN just works
What is your favorite aspect of this product?
Any time we've had a circuit outage, it's always been due to an upstream issue with the carrier's equipment or network - never with the Meraki platform.
What do you dislike most about this product?
Submitting tickets through the portal tends to work better, but oftentimes it takes just as long to get through basic troubleshooting steps before someone really digs into your issue. As mentioned earlier, the web UI can sometimes be a little too light on detail. We have zero visibility into the health of the hardware itself (CPU/memory), and you can't even get this from SNMP queries of the device, either
What recommendations would you give to someone considering this product?
Good product
Pros
- Unique Features
- Client's Interest First
- Appreciates Incumbent Status
- Security Protects
Cons
- Slower Product Innovation
- Less Productive
- Less Caring
Please tell us why you think this review should be flagged.
Avinash G.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Fantastic Cloud-Managed Solution
Likeliness to Recommend
What differentiates Cisco Meraki from other similar products?
Cisco Meraki is a complete Cloud-Managed Solution. It's very easy to implement with Zero-Touch and it provides user-friendly dashboards. It provides all the networking features in one single glass pane. No separate Monitoring solution is required. It can be managed from anywhere in the world via Cloud Dashboards.
What is your favorite aspect of this product?
Cloud-managed Solution
What do you dislike most about this product?
Very less popular in the market.
What recommendations would you give to someone considering this product?
Look for a user-friendly networking solution.
Pros
- Reliable
- Trustworthy
- Caring
- Saves Time
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.

Nikhil P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Easy to use
Likeliness to Recommend
What differentiates Cisco Meraki from other similar products?
Unique features
What is your favorite aspect of this product?
All the features
What do you dislike most about this product?
Nothing can be mentioned
What recommendations would you give to someone considering this product?
Easy to use and has many unique features
Pros
- Inspires Innovation
- Client Friendly Policies
- Transparent
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
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