Cisco Meraki Logo Award Winner Product Badge
Cisco Meraki Logo Award Winner Product Badge
Cisco Systems

Cisco Meraki

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Cisco Meraki
8.4 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the Unified Endpoint Management category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
90%
Conflict Resolution:
95%
Strategy & Innovation:
91%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

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0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Efficient Service
  • Client Friendly Policies
  • Security Protects

Feature Ratings

Average 85

Single Pane of Glass

90

Expense Management

89

Manage All Endpoints

86

Device Management and Security

85

Location Services

84

Content Management

84

Application Management

83

Integration with ITSM and ITAM Tools

82

Vendor Capability Ratings

Average 86

Quality of Features

89

Ease of Implementation

89

Vendor Support

89

Ease of IT Administration

88

Business Value Created

88

Ease of Data Integration

87

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Availability and Quality of Training

84

Ease of Customization

83

Cisco Meraki Reviews

Harry P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Cloud managment

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

Cisco Meraki helps in managing all the network devices present in our organisation by syncing them up with the tool and fetch all the required analytics information

What is your favorite aspect of this product?

Cisco Meraki makes management of wireless devices much more easier by having features like OTA version control, remote sync and backup replication

What do you dislike most about this product?

There is a slight delay between the real word data and the one displayed in dashboard

What recommendations would you give to someone considering this product?

Effective tool to keep track and manage the devices connected to the network of an organisation

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Gabriela B.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

great product, easy to usr

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

it is so easy to use and to understand

What is your favorite aspect of this product?

Info collection

What do you dislike most about this product?

i don't dislike anything

What recommendations would you give to someone considering this product?

Buy it because your business will get a great software

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Michael B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

It is a guarantee of security and stability

Likeliness to Recommend

8 /10

What differentiates Cisco Meraki from other similar products?

Cisco Meraki provides our organization with high performance and all the security we need. Provides a secure environment for critical network resources, as policies are consistently enforced for security and automation. The combination with the access points and the administration system, guarantee a quality network, affordable and with innovative functions. Ultimately, Cisco Meraki enables you to create and manage your network consistently and reliably.

What is your favorite aspect of this product?

It offers a simple and flexible management of the company's terminals. It is extremely stable and reliable. Device profiling is easy as well as automatic configuration. It is excellent that operations are not interrupted thanks to its advanced technology. Synchronization with systems is stable and efficient. The community support is excellent, they monitor their official forums and respond to user requests.

What do you dislike most about this product?

In my opinion, so far the only thing that they need to incorporate is a deeper documentation of all their functions to make the most of their functions.

What recommendations would you give to someone considering this product?

I recommend that you implement Cisco Meraki for the amount of features and functions it offers, it has a variety of pretty good configurations necessary for a stable and secure network.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

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