Cisco Meraki Logo Award Winner Product Badge
Cisco Meraki Logo Award Winner Product Badge
Cisco Systems

Cisco Meraki

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Cisco Meraki
8.4 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Cisco Meraki won the following awards in the Unified Endpoint Management category

Filter By

Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
90%
Conflict Resolution:
95%
Strategy & Innovation:
91%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Efficient Service
  • Client Friendly Policies
  • Security Protects

Feature Ratings

Average 85

Single Pane of Glass

90

Expense Management

89

Manage All Endpoints

86

Device Management and Security

85

Location Services

84

Content Management

84

Application Management

83

Integration with ITSM and ITAM Tools

82

Vendor Capability Ratings

Average 86

Quality of Features

89

Ease of Implementation

89

Vendor Support

89

Ease of IT Administration

88

Business Value Created

88

Ease of Data Integration

87

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Availability and Quality of Training

84

Ease of Customization

83

Cisco Meraki Reviews

Sean S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

A device with VPN features built-in

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

The device's main advantage is that it can be managed via the internet. If the environment can connect to the Internet, the greatest advantage is the ability to monitor the equipment from any location if Meraki and VPN between sites can be easily configured. Meraki's web-based GUI is both user-friendly and feature-rich, so setting up a network is a snap. Routers, wireless access points, switches, and network components are all made by Meraki. In the vacuum, a Cisco Merkai gateway appears.

What is your favorite aspect of this product?

Given the ability to manage network management of other bases in the cloud, network management of other bases can be managed without advanced TI knowledge. In addition, anti-malware measures are in place, and security is maintained. We want to be able to easily control the Tokio/Nagoya/Osaka VPN servers as they are being put up. Even though I was gone, I was able to confirm the team's existence via the internet and through other means. Due to corporate constraints, multiple devices can conduct VPN across locations, however all but Meraki are banned when it comes to verification when departing.

What do you dislike most about this product?

Other firms' products do some functions better (UTM, for example). In addition, because there is a portion in English, the location in Japanese is allowed.

What recommendations would you give to someone considering this product?

Keep in mind that the equipment maintenance charge is also included in the licensing fee to prevent being caught off guard when the sticker price for the license fee appears. Not having an experienced TI administrator on hand. Finally, the management of the cloud has decreased working hours by removing the necessity of physically traveling to several places to set up a VPN. Meraki's proposition may be delivered internally by management with ease and has a strong reputation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Calvin W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Intelligent tool for network management.

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

Managing our organization networks with Cisco Meraki is amazing compared to it's alternatives.

What is your favorite aspect of this product?

It's simple to implement and deploy the use of this tool. It's simple to configure,manage and troubleshoot our organization network devices with Cisco Meraki. Virtual Private Network (VPN) can be used easily with this tool. This tool is very secure.

What do you dislike most about this product?

I haven't encountered any challenge while using this tool as it meets all our needs.

What recommendations would you give to someone considering this product?

This is the ideal tool any organization needs to manage their network devices.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manuel I.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

an excellent cloud-based tool

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

Among the wide variety of IT solutions on the market, Cisco Meraki offers unified features in a highly intuitive and easy to administer environment; the relevant point is that it is cloud-based and provides the possibility to manage and administer multiple wireless connections accessing detailed reports and metrics on devices and applications as well as their usage.

What is your favorite aspect of this product?

The management of the devices connected to our network is impeccable, it allows to extract relevant statistical informations such as MAC of the device, hours of connection, type of https traffic and applications of greater use, it also allows to restrict in case of noticing threats the connection of devices under that suspicion, this last point guarantees security in our network.

What do you dislike most about this product?

The advanced functions for the access points are limited, it would be very useful to be able to modify DHCP pool, broadcast radio channel, encryption type within the dashboard; moreover the implementations of captive portals are a relatively poor.

What recommendations would you give to someone considering this product?

The management tools in the cloud offer many guarantees and above all high availability of access to these as they do not restrict access to a site or geographic area, Cisco Meraki allows the administration of access points and all devices connected to them and with the implementation of SD-WAN technology performs a distribution of bandwidth of resources in an efficient manner that is perceived reflected in the browsing experience of users.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Continually Improving Product

Most Popular Cisco Meraki Comparisons