Cisco Jabber Logo
Cisco Jabber Logo
Cisco Systems

Cisco Jabber

8.4 /10
Category
Cisco Jabber
8.4 /10

What is Cisco Jabber?

Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.

Company Details


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Cisco Jabber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Jabber.

85 Likeliness to Recommend

93 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Jabber?

9% Negative
1% Neutral
90% Positive

Pros

  • Trustworthy
  • Security Protects
  • Effective Service
  • Generous Negotitation

Feature Ratings

Average 83

Instant Messaging

88

Video Conferencing

87

Audio Conferencing VoIP

87

Audio Controls

86

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Virtual Whiteboard

83

File Transfer

82

Screen Share

80

Keyboard Mouse Control

76

Application Share

76

Vendor Capability Ratings

Average 81

Business Value Created

87

Ease of Implementation

83

Ease of IT Administration

83

Breadth of Features

81

Ease of Data Integration

81

Usability and Intuitiveness

80

Quality of Features

80

Product Strategy and Rate of Improvement

79

Vendor Support

79

Availability and Quality of Training

77

Ease of Customization

76

Cisco Jabber Reviews

Mohammad Abdul H.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Keep team connected with Jabber

Likeliness to Recommend

9 /10

What differentiates Cisco Jabber from other similar products?

Cisco Jabber is a great application for VoIP, voice conferencing, chat, and other Internet-based communication needs. The interface is great and works well on the phone. This program is easy to use and the new user can use it without any problem.

What is your favorite aspect of this product?

I like the way it shows employee status whether he is online, available or in a meeting, and how easy it is to message someone so easily. A phone call is also possible if required.

What do you dislike most about this product?

There should be more option for changing notification sound.

What recommendations would you give to someone considering this product?

For Large companies, it is very good to be connected. One should go with it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

ASHISH T.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Team mate is just a ping away with Jabber

Likeliness to Recommend

9 /10

What differentiates Cisco Jabber from other similar products?

Cisco Jabber has great capabilities for VoIP, voice conferencing, chat, and other Internet-based communication needs. The user interface is great and works well on the phone. This program is also easy to use and the new user can use it without any problem.

What is your favorite aspect of this product?

I like the features and ease of use of this product when working remotely. It has feature like hand raising and muting participant which is very helpful in large meets.

What do you dislike most about this product?

There should be more options to choose for notification sound.

What recommendations would you give to someone considering this product?

Jabber has everything we need for communication, One should consider it if needed.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features