What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
93 Plan to Renew
86 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Transparent
- Effective Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Cross Platform Support
Search
Granular Access Management
Document Collaboration
Integration With Productivity Tools
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Breadth of Features
Quality of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Cisco Jabber Reviews
Meagan J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Project Document Sharing and Easy Package to Use.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
This Cisco platform is an easy content and project data management solution which provides possibilities to create excellent data analytics and the data mining tools are effective.
What is your favorite aspect of this product?
To gather effective marketing insights across other packages is easy and through its integration tools we were able to pull a huge amount of different data from various data sources.
What do you dislike most about this product?
Dislike i never had any through my entire usability of this Cisco platform and the training on the initial starting was very easy and effective deployment process.
What recommendations would you give to someone considering this product?
To find data is quick, and sharing of document is also easy for the team members and through this Cisco software its easy to communicate with all the DevOps Engineers on the same Application development project.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Robert C.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Cisco jabber is a user-friendly collaboration tool
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Jabber is one among the foremost effective meeting solutions. It’s being successfully employed in our departments that actually helps us whenever any of our customers face any downside relating to the delivering batch of merchandise. Cisco Jabber has forever facilitated us in quite several tasks like messaging, video conferencing, and even file sharing. It’s one of the most reliable products that ne’er ends up in an outage. The interface is extremely user friendly that occupies really less area on the screen.
What is your favorite aspect of this product?
Jabber has increased flexibility because even after I am not in the workplace it really doesn’t matter as this provides me collaboration and communication remotely. If the platform is organized properly then this tool may also be integrated with completely different calendaring systems automatically. Jabber has enabled some in no time responses to different customers and that also without any emails. Overall it’s enhanced the meeting quality and enhanced the productivity of our company.
What do you dislike most about this product?
What I don’t like is that I cannot drag or drop a file to any chat window that gets generally annoying. Moreover, the calls that I receive aren’t very synced with the phone because of which the call history continuously has some missing information.
What recommendations would you give to someone considering this product?
I believe that Cisco Jabber is kind of adequate and comfortable for businesses wherever the infrastructure is more capable of supporting the necessities of various Jabber solutions. I conjointly find this product to be reasonable because of its reasonable pricing as compared to different alternatives. Hence, if you’re trying to find a platform that permits you to hold out some very effective communication but that’s also within a price range then you must look no further and positively use this app.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Jessica A.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2022
Secure business chat tool
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Basically, the sound and picture quality is good, and there is stability that does not disturb even if several bases are connected at the same time. With Cisco products alone, it meets enterprise-level security requirements without any problems.
What is your favorite aspect of this product?
I have more opportunities to telecommute and I can easily chat with my colleagues at the workplace, which is not as much as sending an email or call.
What do you dislike most about this product?
There are times when it is not necessary to respond, as in the case of a simple contact, but since it is not a read-only screen like Skype, I think it would be nice if you could understand the status at a glance.
What recommendations would you give to someone considering this product?
It is used to facilitate communication during teleworking. You can also view and verify online and offline performance, and save the hassle of making phone calls and emails. Sharing information between bases is now easier. Although it is difficult to travel remotely, I benefit from the fact that training and meetings can be easily conducted. Even in meetings involving a large number of people between bases, the connection is stable and can be conducted smoothly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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