What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Generous Negotitation
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
Audio Controls
File Transfer
Facilitator Functions
Audio Conferencing Call in Bridge
Virtual Whiteboard
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Sriram c.
- Role: Finance
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Nov 2024
Enhanced communication tool
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Jabbers design which is good for large organizations, can handle thousands of users with robust performance and scalability, ensuring reliable communication across enterprise environments, this makes it stand out from the crowd
What is your favorite aspect of this product?
Various connect options it provides like instant messaging, voice and video calls, screen sharing, and integration with Cisco Webex for meetings etc is very handy
What do you dislike most about this product?
Third party integrations are very limited as it provides not as many options as it's competitors.
What recommendations would you give to someone considering this product?
The software is really user friendly and anyone can opt forit without second thought
Pros
- Performance Enhancing
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Glory U.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Nov 2024
Very niche-efficient product
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
It integration with Cisco communication in general
What is your favorite aspect of this product?
The communication tools are really robust.
What do you dislike most about this product?
Installation and configuration can be a bit complicated.
What recommendations would you give to someone considering this product?
It's best for large organizations already using Cisco systems.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Mariami S.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Sep 2024
This software is very easy to use!
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
It is easy to use and has great design
What is your favorite aspect of this product?
It is convenient to use
What do you dislike most about this product?
Sometimes it has voice issues
What recommendations would you give to someone considering this product?
You can rely on this product as it rarely has any issues
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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