Chrome River EXPENSE Logo
Chrome River EXPENSE Logo
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Chrome River EXPENSE

Composite Score
8.1 /10
CX Score
8.0 /10
Category
Chrome River EXPENSE
8.1 /10

What is Chrome River EXPENSE?

Chrome River EXPENSE is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. EXPENSE delivers the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. EXPENSE serves mid-size to large global enterprise organizations.

Company Details


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Awards & Recognition

Chrome River EXPENSE won the following awards in the Expense Management category

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Chrome River EXPENSE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Chrome River EXPENSE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Chrome River EXPENSE?

1% Negative
11% Neutral
88% Positive

Pros

  • Trustworthy
  • Reliable
  • Acts with Integrity
  • Fair

Feature Ratings

Average 84

Multi Currency

91

Single Sign-On (SSO)

90

Optical Character Recognition

89

Expense Detail Tracking

87

Expense Itemization

85

Travel Profile

85

Receipt Image Submission

84

Expense Policy Aware

84

Approval Workflow

83

Desktop Browser Support

80

Travel and Accommodation Booking

78

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

84

Breadth of Features

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Quality of Features

81

Ease of Implementation

81

Business Value Created

80

Vendor Support

80

Ease of Data Integration

79

Ease of IT Administration

79

Availability and Quality of Training

78

Chrome River EXPENSE Reviews

Danielle S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use. The mobile app can be a bit finicky.

Likeliness to Recommend

7 /10

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Mobile app - receipts don't sync sometimes.

What recommendations would you give to someone considering this product?

Easy to use

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Vishal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

"Fantastic Product.. loved the ease of use and it"

Likeliness to Recommend

10 /10

What differentiates Chrome River EXPENSE from other similar products?

Ease of ui and it's unique features. I would rather say user friendly features which helps in day in and day out work

What is your favorite aspect of this product?

Everything..can't describe one.

What do you dislike most about this product?

I'm very keen to know what more features would be added in.

What recommendations would you give to someone considering this product?

Have continuous updates

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

SUJAY P.

  • Role: Vendor Management
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Good product helps budgeting with accuracy.

Likeliness to Recommend

10 /10

What differentiates Chrome River EXPENSE from other similar products?

It is User friendly and support we get is superb also the accuracy is good which has resulted in increase in our productivity.

What is your favorite aspect of this product?

User friendly interface and expense reporting

What do you dislike most about this product?

The budgeting and expense tracking could be more suitable.

What recommendations would you give to someone considering this product?

I will positively recommend this product to who so ever need it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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