Chorus by ZoomInfo Logo Award Winner Product Badge
Chorus by ZoomInfo Logo Award Winner Product Badge
ZoomInfo Technologies Inc

Chorus by ZoomInfo

8.6 /10
Category
Chorus by ZoomInfo
8.6 /10

What is Chorus by ZoomInfo?

Chorus was created to understand what influences conversation outcomes, and make it easy to learn from and influence the thousands of conversations your team has. Today, almost all of those conversations and the insights they contain are forgotten the second they end, except for the few notes captured in your CRM. We're changing that.

Company Details


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Chorus by ZoomInfo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Chorus by ZoomInfo.

88 Likeliness to Recommend

99 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Chorus by ZoomInfo?

3% Negative
17% Neutral
80% Positive

Pros

  • Enables Productivity
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 82

Call Recording

89

Manager Annotation and Feedback

85

Artificial Intelligence Engine

83

Call Analytics

82

Role-Based Access

82

Application Integration

81

Audio Transcription

80

Mobile Support

80

Conversation Coaching

79

Dashboards and Reporting

79

Pipeline Visibility

75

Vendor Capability Ratings

Average 80

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Vendor Support

78

Ease of Customization

76

Chorus by ZoomInfo Reviews

Kalin G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Incredible Product

Likeliness to Recommend

10 /10

What differentiates Chorus by ZoomInfo from other similar products?

Training employees to use Chorus is very easy and simple, takes only a few minutes.

What is your favorite aspect of this product?

The ability to highlight certain aspects of a call and share them seamlessly with the team.

What do you dislike most about this product?

There is literally nothing to dislike.

What recommendations would you give to someone considering this product?

Get the product! It will improve productivity and will make it easier to train and coach people.

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Saves Time
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2021

Rich analytics, great for coaching

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Recap calls easily.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

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