What is Chorus by ZoomInfo?
Chorus was created to understand what influences conversation outcomes, and make it easy to learn from and influence the thousands of conversations your team has. Today, almost all of those conversations and the insights they contain are forgotten the second they end, except for the few notes captured in your CRM. We're changing that.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
90 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 83%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 80%
- Service Experience:
- 83%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Chorus by ZoomInfo?
Pros
- Respectful
- Trustworthy
- Transparent
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
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Dashboards, Analytics and Reporting
Application Integration
Coaching Records
Gamification
Coaching Notes
AI Simulation Training
Video Practice
LMS Integration
Collaboration
Call Ingestion
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
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Chorus by ZoomInfo Reviews
Zachary M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Always adding new features
Likeliness to Recommend
What differentiates Chorus by ZoomInfo from other similar products?
They are always putting out new features that enhance the integration, ease of use, and scalability of the product.
What is your favorite aspect of this product?
The ease of use really sets it apart from the others. It is such an easy tool to integrate to you your tech stack.
What do you dislike most about this product?
Sometimes the latency of the calls stops us from using its features right away.
What recommendations would you give to someone considering this product?
If we can lower the latency times then that would be very helpful to the overall use of the product.
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
Cons
- Less Caring
- Wastes Time
Please tell us why you think this review should be flagged.
Alejandro David R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Manage the multiple sales.
Likeliness to Recommend
What differentiates Chorus by ZoomInfo from other similar products?
One of the best programs that I have at hand to connect with each of my clients and speed up the pace of my sales is undoubtedly Chorus.ai, since this program offers me a safe and stable space to guide the best clients and commercial relationships that I have on the web, this program has become a necessity for us since it facilitates interaction with all our clients and guarantees a good experience for both parties in the negotiation, this program is one of the best resources we have for make the multiple calls and meetings in the cloud to manage the multiple sales that are made by this means,
What is your favorite aspect of this product?
Thanks to the support of this program we have been able to see the great reception of our market, this has been thanks to each of the sales we have previously had and it has brought us an excellent reputation, Chorus.ai has a lot to do with these great results and in the explanation of the entry of clients, this program is the favorite of our advertising and sales department since each of the tools of this program are really easy to apply to increase the integration of the company's services and give the possibility to the best and most potential customers to view all our information instantly,
What do you dislike most about this product?
This may still seem a bit basic, the truth is that it lacks many more functions to cover all aspects and generate a more intuitive experience for each of the clients, there are still many more options where we can archive and share documents of different formats with a high weight, as well as the possibility of being able to record much longer videos of each of the sales that are made through this medium, this program has enormous potential.
What recommendations would you give to someone considering this product?
In my case, I like to recommend this program because of the order and power that it offers each of its users to manage each of their online sales. Chorus.ai has endless options that increase interaction and negotiation in each of the projects. It is always a pleasure to manage our sales through this means.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jitendra S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Improved sales conversations
Likeliness to Recommend
What differentiates Chorus by ZoomInfo from other similar products?
It stands out for transcribing calls as they arrive and highlights key terms for tracking it make it better choice for us.
What is your favorite aspect of this product?
I really like as it automatically transcribe calls so we do not miss ant details which makes it the best for us.
What do you dislike most about this product?
Nothing I dislike about it for now.
What recommendations would you give to someone considering this product?
Do not give it another thought you just jump with it as you are going to love and recommend others to use it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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