Chorus by ZoomInfo

What differentiates Chorus by ZoomInfo from other similar products?

Chorus is excellent for maintaining promises made to clients during phone talks. It's simple to go back to particular parts of the recording to examine customer feedback, make promises, and share segments of calls with peers for feedback that differentiates Chorus.ai from other similar products.

What is your favorite aspect of this product?

It's a smart and dependable tool for capturing both internal and external calls. The transcripts it produces are often correct. I like that you can leave comments on the recordings, request coaching, and keep track of your conversations on a scorecard. Other capabilities, such as downloading calls, altering the speed, and creating a sharing link, are also quite handy. There is no need to manually sync it for calls because it is done automatically.

What do you dislike most about this product?

Loading the recording has several issues, particularly with extended recordings. I'm not sure if it's because of my internet connection or because of the programme itself. However, I understand that because the tools have been recording for a long time, they are still performing what they are intended to be doing, and the issue of loading the recordings is simply a minor one.

What recommendations would you give to someone considering this product?

As a user, I endorse Chorus.aI because it may assist businesses, particularly sales departments, enhance their sales style or technique by watching a tape of a selling point. It's also particularly useful during this time of epidemic, especially for individuals working from home or having difficulty interacting with colleagues and asking for help with training.

What differentiates Chorus by ZoomInfo from other similar products?

It’s a life saving tool to navigate to important aspects of conversations and has a wide array of features that are a delight to use.

What is your favorite aspect of this product?

I love the review feature that enables me to track all of the team conversations and create a better and productive time efficient call. Also love the transcript feature that gives me texts of all audios

What do you dislike most about this product?

I’ve personally faced problems only a couple of times for three huge recordings and once the application crashed and closed. So little bugs are there which I suppose newer versions would solve

What recommendations would you give to someone considering this product?

It’s a good tool to have if you have a lot of audio conversations and need to keep a track of these conversations for better productivity

What differentiates Chorus by ZoomInfo from other similar products?

Coaching and follow up action points after a zoom meeting

What is your favorite aspect of this product?

The follow up action points

What do you dislike most about this product?

It doesn’t always start recording when I’m in a zoom meeting.

What recommendations would you give to someone considering this product?

Helpful for coaching. But not sure how expensive it is.