Chili Piper Instant Booker Logo Award Winner Product Badge
Chili Piper Instant Booker Logo Award Winner Product Badge
Chili Piper

Chili Piper Instant Booker

Composite Score
9.2 /10
CX Score
9.3 /10
Category
Chili Piper Instant Booker
9.2 /10

What is Chili Piper Instant Booker?

Chili Piper’s advanced scheduling software helps B2B revenue teams double their conversion rates, increase customer satisfaction, and reach new levels of productivity. Meet with B2B buyers in real-time to drive revenue, without endless decision trees. Built for modern marketing and sales teams. Personalize engagements with priority accounts as soon as they land on your website.

Company Details


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Awards & Recognition

Chili Piper Instant Booker won the following awards in the Appointment Scheduling category

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Chili Piper Instant Booker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Chili Piper Instant Booker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Chili Piper Instant Booker?

4% Negative
1% Neutral
95% Positive

Pros

  • Respectful
  • Fair
  • Efficient Service
  • Client Friendly Policies

Feature Ratings

Average 92

Payment Processing

93

3rd Party Integration

92

Real-Time Calendar View

92

Calendar Integration

92

Automated Notifications

91

Customizable Branding

91

Availability Preferences

91

Scheduling Link Creation

91

Mobile

90

Analytics and Reporting

87

Vendor Capability Ratings

Average 91

Business Value Created

94

Vendor Support

94

Availability and Quality of Training

94

Ease of IT Administration

92

Ease of Implementation

92

Product Strategy and Rate of Improvement

91

Quality of Features

91

Ease of Customization

90

Ease of Data Integration

90

Usability and Intuitiveness

90

Breadth of Features

88

Chili Piper Instant Booker Reviews

Stephen L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Greatest appointment scheduling option

Likeliness to Recommend

10 /10

What differentiates Chili Piper Instant Booker from other similar products?

Chili Piper is an extensive set of automatic scheduling features that helps us and our entire revenue teams convert leads. Chili Piper is something I use all the time and it's helped me stay competitive in my outreach. We can use this app on our smartphones to get information and respond to clients on the go.

What is your favorite aspect of this product?

Chili Piper has shown to be an excellent tool for breaking down the cumulative study of how and where improvements are needed in marketing plans and how our strategy is performing on the market. Chili Piper is one of the fastest appointment scheduling tools that instantly qualifies, routes, and schedules new prospects. It has improved the number of meetings scheduled with AEs by allowing leads to schedule a meeting with an AE instantly after filling out a form on our site.

What do you dislike most about this product?

Although customer service makes an effort, it is ineffective for us. They don't have a thorough understanding of their product, which makes it difficult for them to assist their customers. As a result, they frequently advise us to look at their available documentation or gain knowledge from their website content, which we find weird.

What recommendations would you give to someone considering this product?

To stand out from the crowd these days, every firm requires innovative marketing techniques. Chili Piper is just one solution available that actually can assist users in this endeavor. I highly recommend it because it allows companies to touch new heights of profitability. It is perfect for every firm regardless of its size.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jeremy L.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It's simple to integrate with the existing tools

Likeliness to Recommend

10 /10

What differentiates Chili Piper Instant Booker from other similar products?

Everything about Chili Piper is simple, even embedding the code on our website; it's just so easy and effective. Their help articles are also excellent; this may seem like an odd bonus.

What is your favorite aspect of this product?

Chili Piper revolutionized our time to market and the overall booking experience. I like how Chili Piper notifies me when I'm scheduled on a call and allows me to easily check when I'm scheduled. I also like that we can share our availability as well as a link to our calendar with the client.

What do you dislike most about this product?

I've found it strange to customize the emails I send out and the signature lines, but that could be due to my setup. Even if the meeting is rescheduled or canceled, notification reminders continue to be sent.

What recommendations would you give to someone considering this product?

You can simply stop sending nonsense emails to figure out a meeting time. Chili Piper makes it simple to give your prospect and customer access to your calendar so they can quickly find a meeting time that works for them.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Thomas W.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Awesome sales development manager!

Likeliness to Recommend

9 /10

What differentiates Chili Piper Instant Booker from other similar products?

The reason I use this app is because it makes it easy to book meetings or start calls efficiently. Our organization uses Chili Piper to create an amazing experience for our potential clients, this application has allowed us to develop a bit regarding our marketing, if used properly it can have a real impact on the number of services we can secure monthly. Customer service tends to be fast enough and thus feeling satisfaction in seeing the company grow together with us.

What is your favorite aspect of this product?

I love the interface and the intuitiveness is unparalleled that I have seen in the organization. I really appreciate how I can locate my calendar availability in the emails to send to potential users, it looks great and works amazingly well. Also, it fits with our qualifying criteria, being able to book a meeting with an AE directly after completing a form on our website.

What do you dislike most about this product?

This tool is very good, but it has small aspects that make the process a bit difficult for us, I could say that it lacks characterization on the administrator side. Not being able to organize established meeting queues once they have been scheduled seems like a no-brainer. Company scarcity is continually changing and we shouldn't be forced to eliminate meeting queues to maintain the order we desire.

What recommendations would you give to someone considering this product?

What I like about this app is the ability to suggest times right in an email so the recipient can schedule something with a single click. I've used most other programs and Chili Piper approves of us speeding up the workflow. Plus, it automatically syncs with Salesforce and Zoom. For any guest on our website, it's even easier to book a meeting whenever you want. It is undoubtedly the best platform as they provide top-notch support and care for customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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