What is Chili Piper Instant Booker?
Chili Piper’s advanced scheduling software helps B2B revenue teams double their conversion rates, increase customer satisfaction, and reach new levels of productivity. Meet with B2B buyers in real-time to drive revenue, without endless decision trees. Built for modern marketing and sales teams. Personalize engagements with priority accounts as soon as they land on your website.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
93 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Chili Piper Instant Booker?
Pros
- Respectful
- Fair
- Efficient Service
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
3rd Party Integration
Real-Time Calendar View
Calendar Integration
Automated Notifications
Customizable Branding
Availability Preferences
Scheduling Link Creation
Mobile
Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Chili Piper Instant Booker Reviews
Stephen L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Greatest appointment scheduling option
Likeliness to Recommend
What differentiates Chili Piper Instant Booker from other similar products?
Chili Piper is an extensive set of automatic scheduling features that helps us and our entire revenue teams convert leads. Chili Piper is something I use all the time and it's helped me stay competitive in my outreach. We can use this app on our smartphones to get information and respond to clients on the go.
What is your favorite aspect of this product?
Chili Piper has shown to be an excellent tool for breaking down the cumulative study of how and where improvements are needed in marketing plans and how our strategy is performing on the market. Chili Piper is one of the fastest appointment scheduling tools that instantly qualifies, routes, and schedules new prospects. It has improved the number of meetings scheduled with AEs by allowing leads to schedule a meeting with an AE instantly after filling out a form on our site.
What do you dislike most about this product?
Although customer service makes an effort, it is ineffective for us. They don't have a thorough understanding of their product, which makes it difficult for them to assist their customers. As a result, they frequently advise us to look at their available documentation or gain knowledge from their website content, which we find weird.
What recommendations would you give to someone considering this product?
To stand out from the crowd these days, every firm requires innovative marketing techniques. Chili Piper is just one solution available that actually can assist users in this endeavor. I highly recommend it because it allows companies to touch new heights of profitability. It is perfect for every firm regardless of its size.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jeremy L.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2022
It's simple to integrate with the existing tools
Likeliness to Recommend
What differentiates Chili Piper Instant Booker from other similar products?
Everything about Chili Piper is simple, even embedding the code on our website; it's just so easy and effective. Their help articles are also excellent; this may seem like an odd bonus.
What is your favorite aspect of this product?
Chili Piper revolutionized our time to market and the overall booking experience. I like how Chili Piper notifies me when I'm scheduled on a call and allows me to easily check when I'm scheduled. I also like that we can share our availability as well as a link to our calendar with the client.
What do you dislike most about this product?
I've found it strange to customize the emails I send out and the signature lines, but that could be due to my setup. Even if the meeting is rescheduled or canceled, notification reminders continue to be sent.
What recommendations would you give to someone considering this product?
You can simply stop sending nonsense emails to figure out a meeting time. Chili Piper makes it simple to give your prospect and customer access to your calendar so they can quickly find a meeting time that works for them.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Thomas W.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
Awesome sales development manager!
Likeliness to Recommend
What differentiates Chili Piper Instant Booker from other similar products?
The reason I use this app is because it makes it easy to book meetings or start calls efficiently. Our organization uses Chili Piper to create an amazing experience for our potential clients, this application has allowed us to develop a bit regarding our marketing, if used properly it can have a real impact on the number of services we can secure monthly. Customer service tends to be fast enough and thus feeling satisfaction in seeing the company grow together with us.
What is your favorite aspect of this product?
I love the interface and the intuitiveness is unparalleled that I have seen in the organization. I really appreciate how I can locate my calendar availability in the emails to send to potential users, it looks great and works amazingly well. Also, it fits with our qualifying criteria, being able to book a meeting with an AE directly after completing a form on our website.
What do you dislike most about this product?
This tool is very good, but it has small aspects that make the process a bit difficult for us, I could say that it lacks characterization on the administrator side. Not being able to organize established meeting queues once they have been scheduled seems like a no-brainer. Company scarcity is continually changing and we shouldn't be forced to eliminate meeting queues to maintain the order we desire.
What recommendations would you give to someone considering this product?
What I like about this app is the ability to suggest times right in an email so the recipient can schedule something with a single click. I've used most other programs and Chili Piper approves of us speeding up the workflow. Plus, it automatically syncs with Salesforce and Zoom. For any guest on our website, it's even easier to book a meeting whenever you want. It is undoubtedly the best platform as they provide top-notch support and care for customers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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