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Certinia ERP Cloud Logo
Certinia

Certinia ERP Cloud

Composite Score
7.5 /10
CX Score
7.6 /10
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Certinia ERP Cloud
7.5 /10

What is Certinia ERP Cloud?

Streamline, simplify, and automate your financial management on the Salesforce platform. Our customer-centric Certinia ERP Cloud software gives you a flexible general ledger, automated billing processes, and brilliant intelligence all in one place.

Company Details

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Awards & Recognition

Certinia ERP Cloud won the following awards in the Enterprise Resource Planning - Midmarket category

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Certinia ERP Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Certinia ERP Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

98 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Certinia ERP Cloud?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 82

Governance Risk and Compliance

86

Accounting and Financial Management

85

Analytics and Reporting

84

Human Capital Management

84

Service Management

83

Supply Chain Management

82

Job and Project Management

82

Procurement Management

82

Industry Specific Capabilities

81

Customer Relationship Management

81

BI and Performance Management

79

Vendor Capability Ratings

Average 80

Ease of Data Integration

85

Quality of Features

83

Breadth of Features

83

Product Strategy and Rate of Improvement

81

Business Value Created

79

Ease of Implementation

79

Ease of Customization

78

Usability and Intuitiveness

78

Availability and Quality of Training

78

Ease of IT Administration

78

Vendor Support

76

Certinia ERP Cloud Reviews

Amy D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Good product once you learn it!

Likeliness to Recommend

9 /10

What differentiates Certinia ERP Cloud from other similar products?

I'm new to the industry, so this is my first product I've used. It is great, however! Once I learned a lot through the trainings, it was easy to use.

What is your favorite aspect of this product?

How easy it is to use after going through trainings. Highly recommend the trainings to anyone who may be unfamiliar with this product.

What do you dislike most about this product?

How it is not simple to use unless you take the time to learn it.

What recommendations would you give to someone considering this product?

If you have patience and are willing to learn, it is worth it!

Pros

  • Effective Service
  • Inspires Innovation
  • Respectful
  • Generous Negotitation

Sam H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Accessibility and usability is great

Likeliness to Recommend

8 /10

What differentiates Certinia ERP Cloud from other similar products?

It fits well within the Salesforce Eco System that allows additional bolt-ons to create one work space for users

What is your favorite aspect of this product?

This allows user training to become easier

What do you dislike most about this product?

We have had to heavily customise most features to work within our business structure what may have seemed like a simple request that was expected as core turned out to be customisation

What recommendations would you give to someone considering this product?

If you have a multi-entity business structure think how users ways of working would be impacted

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Respectful
  • Client Friendly Policies

Cons

  • Under Delivered

Steven K.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Operations efficiencies and compliance improvement

Likeliness to Recommend

9 /10

What differentiates Certinia ERP Cloud from other similar products?

It integrates extremely well within the Salesforce ecosystem and provides a great deal of flexibility / customization

What is your favorite aspect of this product?

The customization available to improve the product and meet our unique needs

What do you dislike most about this product?

Some aspects of the product are less focused on in terms of enhancements and improvements but these are generally less significant

What recommendations would you give to someone considering this product?

Take advantage of all the customizable components / automations, which are especially helpful when used with other Salesforce platform products

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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