Emburse

Certify

Composite Score

7.7 /10

CX Score

7.8 /10

34 Reviews Write a Review

Claim Software

What is Certify?

Certify is a leading cloud-based travel and expense management solution for organizations of all sizes, and is the only solution in the expense management industry to offer truly automated expense reporting. With prescheduled, auto-generated expense report creation and mobile capabilities, Certify eliminates the need for paper receipts and spreadsheets, and provides insight into travel and expense spend with a full suite of on-demand reporting and analytics.

Company Details

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Awards & Recognition

Certify won the following awards in the Expense Management category

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3 Top Rated Capabilities

1 Top Rated Features

2022

5 Top Rated Capabilities

6 Top Rated Features

2021

Certify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Certify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 83%
Negotiation and Contract:: 76%
Conflict Resolution:: 87%
Strategy & Innovation:: 83%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Certify?

4% Negative

5% Neutral

91% Positive

Pros

Respectful
Reliable
Trustworthy
Fair

Feature Ratings

Average 82

Expense Detail Tracking

Mobile App or Mobile Browser Support

Desktop Browser Support

Approval Workflow

Single Sign-On (SSO)

Receipt Image Submission

Multi Currency

Expense Policy Aware

Expense Itemization

Travel Profile

Travel and Accommodation Booking

Vendor Capability Ratings

Average 79

Ease of Implementation

Vendor Support

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Certify Reviews

Kristin S.

Role: Industry Specific Role
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Works for some functions but difficult to edit

Likeliness to Recommend

7 /10

What differentiates Certify from other similar products?

Not sure as I've mainly used Certify for expense reporting

What is your favorite aspect of this product?

Storing receipts, archiving expense reports

What do you dislike most about this product?

It's difficult to edit existing expense reports or update partial reports, and is not intuitive about max amounts allowed or rejection reasons. Also it does not archive those I have approved or denied within my team (this may be a permissions limitation)

What recommendations would you give to someone considering this product?

Great for basic needs of expense reports/approvals but if you're using on a regular basis it could be improved per the above reasons

Pros

Client Friendly Policies
Fair
Acts with Integrity
Efficient Service

Tеrеncе L.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Straight forward but receipts and approval only ok

Likeliness to Recommend

7 /10

What differentiates Certify from other similar products?

nice to upload all the receipts ahead of time

What is your favorite aspect of this product?

can easily upload receipts

What do you dislike most about this product?

if you make a mistake its difficult to correct ie. uploaded wrong category or picked wrong receipt

What recommendations would you give to someone considering this product?

give it a trial run before buying

Pros

Effective Service
Caring
Saves Time
Respectful

Bethany I.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Certify improves spending visibility affordably

Likeliness to Recommend

9 /10

What differentiates Certify from other similar products?

It has helped us to find the most suitable and convenient suppliers for parts procurement, which has allowed us to reduce manufacturing costs and to choose the most practical and convenient manufacturing processes, which has allowed us to increase production while maintaining a high level of quality. The information in your library is reliable. The algorithm is simple, the software is easy to use, and its meaningful use has resulted in significant savings in time and effort. We have acquired all the necessary components at the lowest possible price. It is precisely the kind of program we expected to find regarding features and price.

What is your favorite aspect of this product?

We started using Certify at my company to locate strategic suppliers to source from, determine costs, make manufacturing or purchasing decisions, and choose the correct manufacturing methods. It has been nothing but helpful. It's a fantastic resource that helps all parties involved in creating and maintaining a product. We found all the data we needed through our searches using the Certify algorithm, which is easy to understand and has an extensive and reliable database. The application's adaptability to generate cost reports in spreadsheets has been particularly useful to me because it facilitates better management of our resources.

What do you dislike most about this product?

The cutting parameters and logic of the milling process can be refined, and the more complex functions of the software can only be mastered with time and effort.

What recommendations would you give to someone considering this product?

It's beautiful how helpful it is to deduct charges taking into account all the elements involved, and it does it so quickly, too, which is why I recommend it so often to my coworkers. I wonder if any other application can automate as much and save as much time for its customers as this one can when working the cost structure of products.

Pros

Continually Improving Product
Unique Features
Efficient Service
Effective Service

Certify

What is Certify?

Company Details

Need Assistance?

Awards & Recognition

Certify Ratings

84 Likeliness to Recommend

1 Since last award

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Certify?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Multi Currency The ability to record expenses in multiple currencies in a single report.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Travel Profile The ability to save and apply traveler preferences, such as seat preferences, frequent traveler loyalty card information, upgrade options, etc.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Certify Reviews

Kristin S.

Works for some functions but difficult to edit

Likeliness to Recommend

Pros

Tеrеncе L.

Straight forward but receipts and approval only ok

Likeliness to Recommend

Pros

Bethany I.

Certify improves spending visibility affordably

Likeliness to Recommend

Pros

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Feature Ratings

Expense Detail Tracking

Mobile App or Mobile Browser Support

Desktop Browser Support

Approval Workflow

Single Sign-On (SSO)

Receipt Image Submission

Multi Currency

Expense Policy Aware

Expense Itemization

Travel Profile

Travel and Accommodation Booking

Vendor Capability Ratings

Ease of Implementation

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Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

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