Cerner Corporation

Cerner Millennium

Composite Score

6.3 /10

CX Score

5.7 /10

6 Reviews Write a Review

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What is Cerner Millennium?

The Cerner EHR platform, Millennium®, supports an enterprise-wide view of patient care and the point at which care was delivered in both acute inpatient and outpatient settings. This seamless integration across the continuum of care enables providers to make informed, data-driven decisions without leaving the clinical workflows.

Company Details

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Cerner Millennium Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

84 Plan to Renew

64 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 60%
Negotiation and Contract:: 41%
Conflict Resolution:: 62%
Strategy & Innovation:: 64%
Service Experience:: 60%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+59 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cerner Millennium?

16% Negative

0% Neutral

84% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Under Delivered
Vendor's Interest First
Less Performance Enhancing

Feature Ratings

Average 73

Medical Charting

Healthcare Reporting and Analytics

Ambulatory EHR

Meaningful Use Certification

Clinical Flow

Lab Integration

Compliance Tracking

Billing

E-Prescribing

Appointment Management

Patient Portal

Vendor Capability Ratings

Average 72

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Business Value Created

Availability and Quality of Training

Vendor Support

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Cerner Millennium Reviews

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Installation Disappoints

Likeliness to Recommend

6 /10

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Brianna M.

Role: Public Sector
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Excellent EMR and LIS software!

Likeliness to Recommend

9 /10

What differentiates Cerner Millennium from other similar products?

Cerner Millennium is the most user friendly LIS and EMR software that I have used in healthcare. It is seamless and has great features and versatility.

What is your favorite aspect of this product?

I appreciate the wide variety of features and the laboratory LIS is flawless.

What do you dislike most about this product?

There are many options for customization and it may be intimidating to some at first.

What recommendations would you give to someone considering this product?

Choose this product! It is the best EMR and LlS software that I have used in my time in healthcare. The laboratory integration is excellent.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2021

Bit pricey

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cerner Millennium

What is Cerner Millennium?

Company Details

Need Assistance?

Cerner Millennium Ratings

91 Likeliness to Recommend

84 Plan to Renew

64 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+59 Net Emotional Footprint

How much do users love Cerner Millennium?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

Healthcare Reporting and Analytics Organizes data into summaries to monitor and assess specific departments. Explores meaningful insights that can be used to understand and improve performance.

Ambulatory EHR Any service or treatment that does not require hospitalization.

Meaningful Use Certification Applies to vendors in the United States that is used to define how clinical and patient data can be exchanged between insurers and providers.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Compliance Tracking A tool that creates tasks that allow users to monitor and audit regulatory compliance within a healthcare setting.

Billing Includes invoice management, time capture, and expense tracking.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Appointment Management Includes appointment reminders, requests, and scheduling.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Cerner Millennium Reviews

Installation Disappoints

Likeliness to Recommend

Cons

Brianna M.

Excellent EMR and LIS software!

Likeliness to Recommend

Pros

Bit pricey

Likeliness to Recommend

Pros

Feature Ratings

Medical Charting

Healthcare Reporting and Analytics

Ambulatory EHR

Meaningful Use Certification

Clinical Flow

Lab Integration

Compliance Tracking

Billing

E-Prescribing

Appointment Management

Patient Portal

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Business Value Created

Availability and Quality of Training

Vendor Support

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization