OpenText Corporation

Carbonite Cloud-to-Cloud Backup

Composite Score

7.4 /10

CX Score

7.5 /10

11 Reviews Write a Review

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What is Carbonite Cloud-to-Cloud Backup?

Carbonite backup solutions provide comprehensive protection for your data center, with flexible deployment options and multi-platform support, plus powerful high availability plans to protect your critical systems from disruptions of any kind.

Company Details

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Carbonite Cloud-to-Cloud Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Carbonite Cloud-to-Cloud Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 92%
Negotiation and Contract:: 89%
Conflict Resolution:: 92%
Strategy & Innovation:: 89%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Carbonite Cloud-to-Cloud Backup?

5% Negative

4% Neutral

91% Positive

Pros

Efficient Service
Respectful
Acts with Integrity
Security Protects

Feature Ratings

Average 88

Backup Automation

Backup of Cloud Based Data

File Explorer Granular Restore

Analytics

Application Awareness

Backup Monitoring and Reporting

Deduplication Implementation

Virtual Machine Backup

Replication for Long Term Storage and Disaster Recovery

Physical Backup for Multiple Platforms

Integration With Storage Arrays

Vendor Capability Ratings

Average 83

Vendor Support

Ease of IT Administration

Business Value Created

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Carbonite Cloud-to-Cloud Backup Reviews

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2021

EVault certainly checks all the boxes

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Michelle A.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

easy to use. Saves your data. No effort.

Likeliness to Recommend

10 /10

What differentiates Carbonite Cloud-to-Cloud Backup from other similar products?

not sure would have to review others again

What is your favorite aspect of this product?

files safe

What do you dislike most about this product?

Not sure now

What recommendations would you give to someone considering this product?

safety of your data. Ease of the backup

Pros

Continually Improving Product
Performance Enhancing
Caring
Client Friendly Policies

Craig G.

Role: C-Level
Industry: Recreation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

Easy to use. Sometimes files can't be saved.

Likeliness to Recommend

9 /10

What differentiates Carbonite Cloud-to-Cloud Backup from other similar products?

I don't know about other products. My wife researched this product and thought that it was a good deal.

What is your favorite aspect of this product?

Once it's set up, I can let it go on it's own. I don't need to stay right there and monitor it.

What do you dislike most about this product?

That it doesn't save/recover all files.

What recommendations would you give to someone considering this product?

Investigate its features and then decide if it is what you're looking for.

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Carbonite Cloud-to-Cloud Backup

What is Carbonite Cloud-to-Cloud Backup?

Company Details

Need Assistance?

Carbonite Cloud-to-Cloud Backup Ratings

88 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Carbonite Cloud-to-Cloud Backup?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Application Awareness Application consistent backup and granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, MS SharePoint.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Carbonite Cloud-to-Cloud Backup Reviews

EVault certainly checks all the boxes

Likeliness to Recommend

Pros

Michelle A.

easy to use. Saves your data. No effort.

Likeliness to Recommend

Pros

Craig G.

Easy to use. Sometimes files can't be saved.

Likeliness to Recommend

Pros

Feature Ratings

Backup Automation

Backup of Cloud Based Data

File Explorer Granular Restore

Analytics

Application Awareness

Backup Monitoring and Reporting

Deduplication Implementation

Virtual Machine Backup

Replication for Long Term Storage and Disaster Recovery

Physical Backup for Multiple Platforms

Integration With Storage Arrays

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Business Value Created

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features