Carbon Black EDR Logo
Carbon Black EDR Logo
Broadcom

Carbon Black EDR

Composite Score
7.4 /10
CX Score
7.8 /10
Category
Carbon Black EDR
7.4 /10

What is Carbon Black EDR?

Carbon Black EDR is an incident response and threat hunting solution designed for Security Operations Center teams with offline environments or on-premises requirements. Carbon Black EDR continuously records and stores endpoint activity data so security professionals can hunt threats in real time and visualize the complete attack kill chain, using the Carbon Black Cloud’s aggregated threat intelligence.

Company Details


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Carbon Black EDR Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
86%
Conflict Resolution:
94%
Strategy & Innovation:
75%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Carbon Black EDR?

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6% Negative
0% Neutral
94% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Altruistic
  • Reliable

Feature Ratings

Average 75

Intrusion Detection Prevention

85

IOC Consumption

82

Whitelisting Blacklisting

79

Continuous Monitoring

78

IOC Tools

78

Malware Identification Accuracy

77

Machine Learning

75

Agent Efficiency

74

Automated Threat Response

73

Behavioural Analytics

68

Task Prioritization

64

Vendor Capability Ratings

Average 74

Ease of IT Administration

81

Breadth of Features

79

Quality of Features

78

Vendor Support

77

Ease of Implementation

76

Usability and Intuitiveness

75

Business Value Created

74

Ease of Data Integration

72

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

69

Ease of Customization

68

Carbon Black EDR Reviews

Goodness C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Reliable Solution

Likeliness to Recommend

8 /10

What differentiates Carbon Black EDR from other similar products?

1 - Advanced threat detection and response capabilities: Carbon Black EDR uses a variety of advanced technologies to detect and respond to threats, including machine learning, behavioral analysis, and live response. This makes Carbon Black EDR very effective at detecting and blocking even the most sophisticated malware threats. 2 - Comprehensive visibility: Carbon Black EDR provides comprehensive visibility into endpoint activity, including file changes, registry changes, and network connections. This gives security analysts the information they need to quickly identify and investigate threats. 3 - Automated threat hunting

What is your favorite aspect of this product?

My favorite aspect of VMware Carbon Black EDR is its comprehensive visibility. Carbon Black EDR provides visibility into a wide range of endpoint activity, including file changes, registry changes, network connections, and process activity. This gives security analysts the information they need to quickly identify and investigate threats. I also appreciate that Carbon Black EDR is easy to use. The platform is well-designed and intuitive to navigate. This makes it a good choice for organizations of all sizes, including those with limited security resources. Finally, I am impressed with the scalability of Carbon Black EDR.

What do you dislike most about this product?

The main thing I dislike about VMware Carbon Black EDR is its cost. It is a premium EDR solution, and it can be expensive for smaller organizations. Also, VMware Carbon Black EDR is a complex product, and it can be difficult to set up and configure. Resource requirements: VMware Carbon Black EDR requires a significant amount of hardware and software resources to run effectively.

What recommendations would you give to someone considering this product?

Evaluate your needs and requirements. Before you choose any EDR product, it's important to evaluate your organization's specific needs and requirements. Consider the size of your organization, the types of devices you need to protect, and the types of threats you're most concerned about. Use VMware's support resources. VMware offers a variety of support resources, including online documentation, knowledge bases, and support tickets. If you have any problems with Carbon Black EDR, be sure to take advantage of these resources.

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Reliable

siddharth s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Powerful Endpoint Detection and Response solution

Likeliness to Recommend

10 /10

What differentiates Carbon Black EDR from other similar products?

VMware Carbon Black EDR stands out from other similar products with its robust feature set, advanced threat hunting capabilities,

What is your favorite aspect of this product?

VMware Carbon Black EDR that many appreciate is its comprehensive threat visibility and advanced analytics capabilities

What do you dislike most about this product?

i dislike complexity of the initial setup and configuration process of VMware Carbon Black EDR

What recommendations would you give to someone considering this product?

i recommend this to startups

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Rupesh K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Enhance the VMware Carbon Black EDR

Likeliness to Recommend

8 /10

What differentiates Carbon Black EDR from other similar products?

VMware Carbon Black EDR clearly stands out from the other products due to many factors like below: * It provides great visibility of the endpoint activity, which allows us to monitor the endpoint in real-time. * It continuously monitors the endpoint for any security threats, resulting in rapid detection and resolution of the issue. * As it's built on the cloud, it has got scalability, faster updates, and flexibility and also reduces the load on the on-perm infrastructure.

What is your favorite aspect of this product?

The one thing that I love about VMware Carbon Black EDR is the threat detection feature based on the behavior, it uses machine learning algorithms and analytics to perform this. With the help of this, we would be able to detect and block any emerging security issues effectively without causing any damage.

What do you dislike most about this product?

The user interface of the VMware Carbon Black EDR can be improved to make it easier for the end user to access the application, along with this the integration of VMware Carbon Black EDR with the other third-party software is a bit time-consuming, so it would be great if they can work on it.

What recommendations would you give to someone considering this product?

VMware Carbon Black EDR highly focuses on endpoint visibility, threat detection, real-time monitoring of the endpoint, automation, and many more, so if you are looking for a product that would satisfy all of the mentioned needs, then VMware Carbon Black EDR is the right choice. Even though it does lack a few things, it is one of the best in the current market.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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