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Capsifi Logo
Capsifi

Capsifi

Composite Score
8.0 /10
CX Score
8.5 /10
Category
Capsifi
8.0 /10

What is Capsifi?

Capsifi (formerly Capsifi Jalapeno) aligns organisational teams around a common understanding of how business functions are supported by your technology portfolio, and manage the lifecycle of your digital assets with Capsifi’s enterprise architecture operating model. The digital operating model platform, Jalapeno, supports architects in planning and managing business model innovation and transformation from conception through to execution.

Company Details


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Awards & Recognition

Capsifi won the following awards in the Enterprise Architecture category

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Capsifi Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Capsifi.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
91%
Conflict Resolution:
99%
Strategy & Innovation:
89%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Capsifi?

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3% Negative
3% Neutral
94% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Feature Ratings

Average 72

Repository Management

75

Collaboration

75

Process Architecture

74

Analytics and Reporting

74

Performance Management

73

Risk and Fraud Assessment

71

Data Visualization GIS

71

Project Management

70

Document Management

69

Software Distribution

63

PCI and EMV Compatible

59

Vendor Capability Ratings

Average 79

Vendor Support

95

Availability and Quality of Training

83

Ease of Implementation

82

Breadth of Features

79

Business Value Created

79

Ease of IT Administration

78

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Quality of Features

76

Ease of Data Integration

73

Usability and Intuitiveness

70

Capsifi Reviews

Terry N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

My preferred architecture modelling tool.

Likeliness to Recommend

8 /10

What differentiates Capsifi from other similar products?

As business/enterprise architects one of our challenges is to keep our concept models evergreen. Jalapeno stands out from other products because it allows me to overcome this challenge much more easily. It enables me to create dynamic models so when I make a change it's reflected in other objects or models that are related to it. Cross-mapping models becomes a lot easier too. I no longer have to make static, single-use models for strategic advice to my clients.

What is your favorite aspect of this product?

The Capability Model and its ability to produce overlays. In addition, the ability to cross map to other business domains i.e., value streams, strategic model, operating model, etc.

What do you dislike most about this product?

I'm not able to reshape the model/object like I can in other products. However, tools like that serve a different purpose i.e., a model for decision making versus a visual for a presentation.

What recommendations would you give to someone considering this product?

Understanding what the value of business and enterprise architecture is, will help to show why it is important to have Jalapeno supporting your architecture practice.

Pros

  • Helps Innovate
  • Caring
  • Altruistic
  • Acts with Integrity

Peter T.

  • Role: Information Technology
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Ease of use and visualisations

Likeliness to Recommend

8 /10

What differentiates Capsifi from other similar products?

Ease of use, visualisation and ease of data import and management

What is your favorite aspect of this product?

Ease of use and they are attentive to enhancements and bug fixes

What do you dislike most about this product?

Some areas still in development and quite a few bugs and "unexpected behaviours" but they are not deal breakers and they are pretty good at attending to them

What recommendations would you give to someone considering this product?

Definitely get a demonstration and use of the product ...its very easy to use

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Jessica M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Smart and innovative business architectural system

Likeliness to Recommend

9 /10

What differentiates Capsifi from other similar products?

Capsifi Jalapeno solution always gives us the clarity and deep insight we ought to steer the transformation and enhance decision-making with a laser-like focus on our business needs. The best is that Capsifi Jalapeno provides complete transparency from conception to completion. The annotation of technology, business processes, specifications, architectures, and infrastructure is made easier with the use of Capsifi Jalapeno.

What is your favorite aspect of this product?

Capsifi Jalapeno is an interactive business design platform that provides robust, integrated modeling across numerous sectors. It offers every feature required to smoothly plan, monitor, and carry out transformation in a unified software system. By offering us a unified platform that enables our entire company to participate in documentation, Capsifi Jalapeno has closed the gap between our business and IT.

What do you dislike most about this product?

The item is pretty pricey, or at the very least, there is no free version available for both individuals and small businesses. Its high price is forcing individuals to lessen cracks and alter the time of the system in order to benefit from this excellent tool. The long learning curve was unpleasant to me.

What recommendations would you give to someone considering this product?

I found Capsifi Jalapeno, an actual game-changer when it comes to enterprise architecture. It offers high availability, performance improvements, and increased employee productivity. Enterprise architects can create and maintain a visible as-is IT landscape, plan vision statements in the context of business goals, and carry out transformation initiatives smartly thanks to the Capsifi Jalapeno solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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