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Capsifi Logo
Capsifi

Capsifi

Composite Score
8.0 /10
CX Score
8.5 /10
Category
Capsifi
8.0 /10

What is Capsifi?

Capsifi (formerly Capsifi Jalapeno) aligns organisational teams around a common understanding of how business functions are supported by your technology portfolio, and manage the lifecycle of your digital assets with Capsifi’s enterprise architecture operating model. The digital operating model platform, Jalapeno, supports architects in planning and managing business model innovation and transformation from conception through to execution.

Company Details


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Awards & Recognition

Capsifi won the following awards in the Enterprise Architecture category

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Capsifi Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Capsifi.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
91%
Conflict Resolution:
99%
Strategy & Innovation:
89%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Capsifi?

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3% Negative
3% Neutral
94% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Feature Ratings

Average 72

Repository Management

75

Collaboration

75

Process Architecture

74

Analytics and Reporting

74

Performance Management

73

Risk and Fraud Assessment

71

Data Visualization GIS

71

Project Management

70

Document Management

69

Software Distribution

63

PCI and EMV Compatible

59

Vendor Capability Ratings

Average 79

Vendor Support

95

Availability and Quality of Training

83

Ease of Implementation

82

Breadth of Features

79

Business Value Created

79

Ease of IT Administration

78

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Quality of Features

76

Ease of Data Integration

73

Usability and Intuitiveness

70

Capsifi Reviews

Andrey T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

I like its comprehensiveness

Likeliness to Recommend

9 /10

What differentiates Capsifi from other similar products?

For intricate business modeling, Capsifi Jalapeno is a top provider of enterprise architecture solutions. Capsifi gathers current knowledge using its modeling platform and sophisticated algorithms and integrates it to create a comprehensive model of our entire business, giving compelling insights that tackle the most difficult problems. With this, we can swiftly establish strategic roadmaps and architectural plans for our enterprise.

What is your favorite aspect of this product?

Capsifi Jalapeno is a smart, sophisticated business architecture and potential mapping application that has helped us to model capacities, create value flows and processes, create business objectives and direction, and gather a veritable gold mine of corporate data to connect with our domains. We don't need to choose from a variety of possibilities when we have Capsifi Jalapeno; I like its comprehensiveness.

What do you dislike most about this product?

I performed an export and import, however, because it overwrites everything, I lost the imported file. The most idiotic part is that while importing, it really writes to the same filename. An unpleasant trainer was once brought in by a sales professional who sold the goods. The objects of the diagram aren't really customizable.

What recommendations would you give to someone considering this product?

Capsifi Jalapeno is a digital business platform that enables a wide spectrum of corporate users in visualizing, planning, and control business model innovativeness and change from ideation to implementation and ongoing upkeep. Capsifi Jalapeno is an ideal business architectural solution to ensure that everything is unified, networked, and in line with this.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: C-Level
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2022

C-Suite love the views they have of our business.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karina M.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product for Business Architects

Likeliness to Recommend

10 /10

What differentiates Capsifi from other similar products?

Its focus on the Business Architecture practice while offering capabilities that support complimenting areas. It is the best Strategy to Execution tool we evaluated. It also allows you to document the customer journey against a value stream which has been an important feature for us.

What is your favorite aspect of this product?

Its ability to be customized and the customer support is fantastic, really a huge bonus to the tool. They also take feedback and enhancement requests readily and act on them.

What do you dislike most about this product?

Some concepts are more rigid than others with the associations we can make and although we can extend the meta model to customize attributes, there are certain things we have had to find work arounds for.

What recommendations would you give to someone considering this product?

If you are looking for a strategy to execution tool that has flexibility in creating dashboards, insights and that also connects to customer journey, this is a great option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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