Canvas Logo Award Winner Product Badge
Canvas Logo Award Winner Product Badge
Instructure

Canvas

Composite Score
8.6 /10
CX Score
8.8 /10
Category
Canvas
8.6 /10

What is Canvas?

Canvas is the 21st Century LMS. Adaptable. Reliable. Customizable. Easy to use. Mobile. Time-saving. And, perhaps most importantly, it gets used. That’s because it’s designed to get out of your way, to let you do your thing. Every last feature, every last interface is crafted to save you time and effort and to make teaching and learning easier.

Company Details


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Awards & Recognition

Canvas won the following awards in the Education Learning Management category

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Canvas Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canvas.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
83%
Conflict Resolution:
89%
Strategy & Innovation:
86%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canvas?

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2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 82

Mobile app builder

94

White-label website builder

88

Integration

88

Online Learning

84

Course Management

83

Content Creation

83

Content Management

83

Gradebook

82

AI Assistant

81

Assessments and Quizzes

81

Instructor Led Training

81

Vendor Capability Ratings

Average 80

Ease of Implementation

83

Business Value Created

82

Quality of Features

81

Breadth of Features

81

Usability and Intuitiveness

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Vendor Support

78

Availability and Quality of Training

77

Ease of Customization

77

Canvas Reviews

Jamaal D.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Canvas is an all in one package!

Likeliness to Recommend

10 /10

What differentiates Canvas from other similar products?

Canvas has the ability to integrate all accounts and products which is great. It is very user friendly, easy to learn how to use, and has the ability to be used on multiple devices.

What is your favorite aspect of this product?

The blueprint feature is an excellent asset! Also, the ability to chat with other students or faculty is an excellent feature.

What do you dislike most about this product?

Canvas is so customizable that I do not have any complaints. Any time I don't like something I simply change it.

What recommendations would you give to someone considering this product?

Canvas' Team is very helpful and knowledgeable which is crucial when beginning or switching such a comprehensive software. There are many trainings and resources available which makes implementation seamless.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adrian G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Very easy to use, it's fantastic!

Likeliness to Recommend

8 /10

What differentiates Canvas from other similar products?

There are a lot of news in every update. It is easy to use, the interface is beautiful.

What is your favorite aspect of this product?

One of my favorite features is how Canvas enables students to work at their own pace.

What do you dislike most about this product?

Basically it's ok, I like a lot of things.

What recommendations would you give to someone considering this product?

Yes, of course !

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Sarah S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Easy to use, with minor room for improvement.

Likeliness to Recommend

7 /10

What differentiates Canvas from other similar products?

Canvas is very similar to other products, but it’s advantages are that it is easy to use and most of the features I need are available. It is different from other products in that it is much more user friendly than some alternatives. There is little training necessary if you are already somewhat familiar with this type of program.

What is your favorite aspect of this product?

I like the fact that you can easily copy a course instead of having to recreate something from scratch. It saves a tremendous amount of time, and it makes it easy to prepare a new course without having to go through every step in the creation process.

What do you dislike most about this product?

Some of the features are a bit clunky or take some time to get used to. Attendance can be challenging if you have to go back in time after the fact. The assignment grading feels a bit cumbersome, and could be easier. The home page creation process doesn’t always end with the actual page looking the same as it does in editing mode. Generally, nothing is terribly wrong with any aspect of Canvas. There are just some things that could work better.

What recommendations would you give to someone considering this product?

If you are looking for a product that is relatively easy to learn to use and is reliable, Canvas is a good option. I would recommend testing it out by making several test courses to see how you like the process of creating and publishing courses. Overall, it’s a good product that is somewhat intuitive and will answer the mail on most course management needs.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Security Protects

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