Canvas Logo Award Winner Product Badge
Canvas Logo Award Winner Product Badge
Instructure

Canvas

Composite Score
8.6 /10
CX Score
8.8 /10
Category
Canvas
8.6 /10

What is Canvas?

Canvas is the 21st Century LMS. Adaptable. Reliable. Customizable. Easy to use. Mobile. Time-saving. And, perhaps most importantly, it gets used. That’s because it’s designed to get out of your way, to let you do your thing. Every last feature, every last interface is crafted to save you time and effort and to make teaching and learning easier.

Company Details


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Awards & Recognition

Canvas won the following awards in the Education Learning Management category

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Canvas Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canvas.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
83%
Conflict Resolution:
89%
Strategy & Innovation:
86%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canvas?

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2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 82

Mobile app builder

90

White-label website builder

85

Integration

85

Online Learning

84

Course Management

83

Content Management

82

Content Creation

82

Gradebook

82

Assessments and Quizzes

81

Instructor Led Training

81

Analytics and Reporting

80

Vendor Capability Ratings

Average 80

Ease of Implementation

83

Business Value Created

82

Quality of Features

82

Breadth of Features

81

Usability and Intuitiveness

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Vendor Support

78

Availability and Quality of Training

78

Ease of Customization

77

Canvas Reviews

Yash W.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

It is nice but need few changes

Likeliness to Recommend

8 /10

What differentiates Canvas from other similar products?

Canvas has a lot of customization options, access options and control. Professors have option to add a grader with custom access. Students can get help easily, etc

What is your favorite aspect of this product?

Overall structure, maintaining of the submissions, emailing notifications, etc are one of the best things

What do you dislike most about this product?

It's UI is not that great. Could have been better. Also, they don't have dark mode which is kind of necessary for some people. Also it takes a little bit more time to load the website which is more in comparison to other websites.

What recommendations would you give to someone considering this product?

Make sure to use access customizations and course designing that might help students a lot and help them to navigate to the courses easily

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Ben R.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Dynamic LMS with great features!

Likeliness to Recommend

8 /10

What differentiates Canvas from other similar products?

The interface is very modern and streamlined and there's a lot of built-in features that can be customized during the implementation process.

What is your favorite aspect of this product?

I like that it has built-in LTI tools and an integrated video/screen-recording tool called Studio.

What do you dislike most about this product?

I don't care for the UI navigation, especially from the admin perspective.

What recommendations would you give to someone considering this product?

I would recommend that they use this LMS if they're highly dissatisfied with their existing LMS or if they're looking for an easier way to allow for LTI integrations in their courses.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Ravi S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Modern and Well Supported

Likeliness to Recommend

10 /10

What differentiates Canvas from other similar products?

Has acquired many schools and has become popular by replacing older and legacy systems. The modern interface and the mobile app / responsiveness is expected.

What is your favorite aspect of this product?

The many LTI / 3rd party tools that support working with Canvas.

What do you dislike most about this product?

The Administrator portal lacks functionality and control that would help in maintaining the system. A good example is not having a proper method of finding information in the logs or how to "undelete" content.

What recommendations would you give to someone considering this product?

Look at the costs versus your requirements to ensure that value is there. Most LMS' are not as modern as Canvas but may meet your needs without the additional costs for your needs.

Pros

  • Unique Features
  • Efficient Service
  • Caring
  • Saves Time

Cons

  • Less Generous

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