Canvas Logo Award Winner Product Badge
Canvas Logo Award Winner Product Badge
Instructure

Canvas

Composite Score
8.6 /10
CX Score
8.8 /10
Category
Canvas
8.6 /10

What is Canvas?

Canvas is the 21st Century LMS. Adaptable. Reliable. Customizable. Easy to use. Mobile. Time-saving. And, perhaps most importantly, it gets used. That’s because it’s designed to get out of your way, to let you do your thing. Every last feature, every last interface is crafted to save you time and effort and to make teaching and learning easier.

Company Details


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Canvas Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canvas.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
82%
Conflict Resolution:
89%
Strategy & Innovation:
86%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canvas?

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2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 82

Online Learning

84

Course Management

83

Content Creation

82

Content Management

82

Gradebook

82

Assessments and Quizzes

81

Instructor Led Training

81

Analytics and Reporting

80

Classroom Management

80

Student Collaboration

79

Vendor Capability Ratings

Average 80

Ease of Implementation

83

Business Value Created

82

Quality of Features

81

Breadth of Features

80

Usability and Intuitiveness

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Vendor Support

78

Availability and Quality of Training

77

Ease of Customization

77

Canvas Reviews

Julia S.

  • Role: Public Sector
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2020

Great features for educators.

Likeliness to Recommend

9 /10

What differentiates Canvas from other similar products?

Canvas is more simplistic and clear for the user and the administrator

What is your favorite aspect of this product?

I like organization of the side bar. They are arranged in a way that makes sense for courses.

What do you dislike most about this product?

I dislike that there is not clear when it comes to the organization of modules how exactly one should set it up or a most popular recommendation. It can get sloppy for many teachers and the organization of that tab gets crazy. Because many teachers set up the modules section differently, it becomes confusing for the students. More consistency about how to layout modules could be helpful.

What recommendations would you give to someone considering this product?

Decide with other educators how you will be setting up modules and each tab so all teachers in the school Or program run the system the same way. It will be helpful for the students.

Pros

  • Reliable
  • Trustworthy
  • Security Protects
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Charges for Enhancements
  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Clear, concise, and easy to use.

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Unique Features
  • Security Protects
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Great features for course customization.

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Cons

  • Less Efficient Service
  • Less Effective Service
  • Security Frustrates

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