Canon Therefore Logo Award Winner Product Badge
Canon Therefore Logo Award Winner Product Badge
Canon

Canon Therefore

Composite Score
9.0 /10
CX Score
9.1 /10
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Canon Therefore
9.0 /10

What is Canon Therefore?

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

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Awards & Recognition

Canon Therefore won the following awards in the Enterprise Content Management - Enterprise category

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Canon Therefore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canon Therefore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canon Therefore?

3% Negative
7% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Continually Improving Product

Feature Ratings

Average 86

Workflow Process Automation

91

Search

89

ECM Document Management

88

Case Management

87

Web Forms Builder

87

Collaboration

86

Metadata Management

86

File Approvals Esignatures

86

Access Permissions Management

86

Automatic/Template Free Invoice Processing

85

Capture Channels

85

Vendor Capability Ratings

Average 85

Ease of IT Administration

88

Business Value Created

87

Vendor Support

86

Quality of Features

86

Breadth of Features

86

Ease of Implementation

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Availability and Quality of Training

84

Usability and Intuitiveness

82

Canon Therefore Reviews

Lucas R.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Extremely flexible with the right skillset

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

Therefore's capture features are excellent, offering many ways to ingest documents and data, including hosted web forms which we use heavily for processing enrolments. The data processing workflow capabilities are very flexible, offering many ways to process data with in-built or scripted functions. Being a fully-hosted SaaS solution, we were able to address compliance risks associated with data loss without requiring an on-premises server and associated disaster recovery measures. The invoice processing features can eliminate error-prone data-entry.

What is your favorite aspect of this product?

The fully open administrative experience, which allows end customers to create and administer their own environment without requiring vendor interaction.

What do you dislike most about this product?

Access to full capture features such as email mailbox monitoring requires an additional subscription, without which importing documents requires manual intervention.

What recommendations would you give to someone considering this product?

Engage your vendor for advice about your needs, especially if you're not well-versed in document management best practices. Your return on investment will be much greater if you 're open to evolving your document processes to leverage modern features such as data capture automation. Target labour-intensive document processes for automation, such as data lookups from existing sources to populate document metadata without requiring user input.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Persy S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great solution, easy to integrate and develop in.

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

Seamless integration and scalability.

What is your favorite aspect of this product?

Workflow design and MS Teams integration.

What do you dislike most about this product?

I am satisfied with every aspect.

What recommendations would you give to someone considering this product?

Look for a partner with experience and that has developed customizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vicente H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Here is my perfect match of the document managemen

Likeliness to Recommend

9 /10

What differentiates Canon Therefore from other similar products?

This is what makes Canon Therefore different from the other products since it has a component that helps in automating processes besides making work on the documents much easier.

What is your favorite aspect of this product?

On the same note, I admire the fact that through Canon Therefore one is able to archive many documents for future use without necessarily having to go through the tiresome task of trying to look for space to store them. For that I can search any file from this indexing and searching tool and has definitely enhanced my work flows.

What do you dislike most about this product?

As for what I hate most – it is vital to note that I did face certain problems with the program’s performance, for instance, slow opening of the documents or their failure to open along with specific actions. However, I believe those drawbacks are insignificant if the benefits of ordering at Canon Therefore.

What recommendations would you give to someone considering this product?

Summing up, I can advise Canon Therefore software without any doubt to any company which considers the problem of effective document management. For this reason, it presents numerous benefits in organisation and optimisation of work processes as well as in internal document management – it is easy to use and efficient.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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