Canon

Canon Therefore

8.9 /10

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What is Canon Therefore?

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

Company Details

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Awards & Recognition

Canon Therefore won the following awards in the Enterprise Content Management - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

5 Top Rated Features

2023

6 Top Rated Capabilities

7 Top Rated Features

2022

Canon Therefore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canon Therefore.

91 Likeliness to Recommend

2
Since last award

98 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canon Therefore?

3% Negative

8% Neutral

89% Positive

Pros

Performance Enhancing
Enables Productivity
Security Protects
Reliable

Feature Ratings

Average 86

Workflow Process Automation

Search

ECM Document Management

Case Management

Web Forms Builder

Access Permissions Management

Metadata Management

File Approvals Esignatures

Capture Channels

Collaboration

File Conversion

Vendor Capability Ratings

Average 85

Ease of IT Administration

Ease of Implementation

Business Value Created

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Canon Therefore Reviews

Liu P.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Scalable and Robust Product

Likeliness to Recommend

9 /10

What differentiates Canon Therefore from other similar products?

User interface and easy to manage

What is your favorite aspect of this product?

easily customizable

What do you dislike most about this product?

lack of support from direct product support to customer and knowledge library

What recommendations would you give to someone considering this product?

companies who would like to initiate digitalization quickly without spending tons of money.

Pros

Saves Time
Client Friendly Policies
Fair
Generous Negotitation

Brish Bhan V.

Role: Vendor Management
Industry: Technology
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted May 2022

Trustworthy solution and the company to work with

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

More than product, I would like to highlight the level of support that is provided by Canon. They are always there to help and in fact our experience has been great where they have been proactive on every single thing.

What is your favorite aspect of this product?

Ease of implementation Search capability

What do you dislike most about this product?

None as such. Everything is good.

What recommendations would you give to someone considering this product?

Its a investment which will give value.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Graham K.

Role: Industry Specific Role
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Easy to use once setup correctly

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

Therefore supports individuals and organisations of all sizes, and industries by making every agreement 100% digital to help lessen costs and improve customer satisfaction.

What is your favorite aspect of this product?

Workflows and the ability to action task on Therefore Go App on mobile phone. Also the ability to have the Therefore Navigator connect this the internet.

What do you dislike most about this product?

Canon MEAP Application on the Canon device

What recommendations would you give to someone considering this product?

Therefore is an intuitive, highly flexible business solution that allows you to securely store, organise, and retrieve any document at any time from any location. Therefore helps to automate business processes and procedures such as invoice approval, employee onboarding, and customer data management for your staff.

Pros

Performance Enhancing
Inspires Innovation
Generous Negotitation
Security Protects

Cons

Less Efficient Service
Less Effective Service
Less Caring

Canon Therefore

What is Canon Therefore?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Canon Therefore Ratings

91 Likeliness to Recommend

2 Since last award

98 Plan to Renew

2 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Canon Therefore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Search The system can search an entire body of a document for a keyword or phrase.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Case Management Ability to organise and manage related documents logically and intuitively in cases which can be opened / closed, linked to workflows and have unique retention.

Web Forms Builder The ability to capture information to ECM via Form which can be published on 3rd party sites.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Capture Channels Variety of ways a file can be ingested into the ECM system

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Canon Therefore Reviews

Liu P.

Scalable and Robust Product

Likeliness to Recommend

Pros

Brish Bhan V.

Trustworthy solution and the company to work with

Likeliness to Recommend

Pros

Graham K.

Easy to use once setup correctly

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Workflow Process Automation

Search

ECM Document Management

Case Management

Web Forms Builder

Access Permissions Management

Metadata Management

File Approvals Esignatures

Capture Channels

Collaboration

File Conversion

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Business Value Created

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness