Bynder

Bynder DAM

Composite Score

8.0 /10

CX Score

8.2 /10

37 Reviews Write a Review

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What is Bynder DAM?

Bynder takes you beyond managing digital assets with an ecosystem of marketing tools that enables brands to thrive. Known for its user-friendly interface, best-in-class customer service, and innovative functionality, Rooted in a powerful and intuitive DAM solution, Bynder's richly integrated ecosystem of marketing tools unifies and transforms the creation and sharing of assets. The Bynder portfolio enables brands to thrive with a new, efficient way of working by automating menial tasks and scaling output alongside business growth. Digital Asset Management solution is the leading platform to safely store your digital content in the cloud.

Company Details

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Awards & Recognition

Bynder DAM won the following awards in the Digital Asset Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

Bynder DAM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bynder DAM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bynder DAM?

0% Negative

2% Neutral

98% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Helps Innovate

Feature Ratings

Average 86

Intelligent Indexing

Digital Asset Sharing

Workflow and Approval Management

Manage / Administration of Metadata

Permissions and Access Right Management

Collaboration

Cloud Offering

Digital Asset Findability

Version Management

Content Capture

Automation of Metadata Creation

Vendor Capability Ratings

Average 83

Quality of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Bynder DAM Reviews

Michele R.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Bynder is very user-friendly and configurable

Likeliness to Recommend

8 /10

What differentiates Bynder DAM from other similar products?

It was made clear by the Onboarding Manager exactly what needed to be done and when. They gave us with tools to evaluate and spreadsheets to help us verify the platform's suitability for our purposes. The weekly sessions were fruitful, and the "homework" tasks were manageable. The database is well-built, but it also allows for a great deal of customization.

What is your favorite aspect of this product?

Our sales and marketing digital asset management system and our graphics digital asset management system needed to be integrated. We required an easy-to-use and easy-to-manage solution. Bynder gives you access to everything.

What do you dislike most about this product?

Metaproperties and permissions may have benefited from a bit more description of how they're used, especially how they're connected. Things didn't exactly go according to plan, so we had to go back a few times and reorganize.

What recommendations would you give to someone considering this product?

The gateway is well-designed, intuitive, and simple to use. As with the ongoing Customer Satisfaction Management, the onboarding process was good and comprehensive. We've been working with Bynder for almost two years now, and we haven't needed to ask for help once.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Efficient Service

Maddie S.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

A great product to have

Likeliness to Recommend

8 /10

What differentiates Bynder DAM from other similar products?

Bynder is super customizable thus enables you to make it a very visually appealing DAM.

What is your favorite aspect of this product?

How in-depth you can tag and categorize media assets.

What do you dislike most about this product?

Takes a while to learn the ropes.

What recommendations would you give to someone considering this product?

Make sure you have the time to truly learn how to use the product.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Unrivalled usability and functionality

Likeliness to Recommend

10 /10

Pros

Unique Features
Effective Service
Respectful
Security Protects

Bynder DAM

What is Bynder DAM?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

Bynder DAM Ratings

88 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Bynder DAM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Intelligent Indexing AI driven capability to label & classify automatically

Digital Asset Sharing Ability to securely share the digital assets (or files)

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Cloud Offering Cloud compatibility (software and infrastructure).

Digital Asset Findability Capabilities of navigation and browsing

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Content Capture Channels through which content is uploaded or classified.

Automation of Metadata Creation Asset metadata can be created using rules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Bynder DAM Reviews

Michele R.

Bynder is very user-friendly and configurable

Likeliness to Recommend

Pros

Maddie S.

A great product to have

Likeliness to Recommend

Pros

Unrivalled usability and functionality

Likeliness to Recommend

Pros

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2
Since last award

Feature Ratings

Intelligent Indexing

Digital Asset Sharing

Workflow and Approval Management

Manage / Administration of Metadata

Permissions and Access Right Management

Collaboration

Cloud Offering

Digital Asset Findability

Version Management

Content Capture

Automation of Metadata Creation

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement