BulkSMS.com

BulkSMS

Composite Score

7.7 /10

CX Score

8.0 /10

25 Reviews Write a Review

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What is BulkSMS?

BulkSMS is a SMS messaging service provider offering two-way SMS communication services straight from your internet enabled device. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

Company Details

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BulkSMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BulkSMS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BulkSMS?

0% Negative

3% Neutral

97% Positive

Pros

Enables Productivity
Effective Service
Performance Enhancing
Helps Innovate

Feature Ratings

Average 76

Text Messaging

Application Integration

Scheduled Messaging

Social Media Marketing Management

Communication Archive

Opt-in

Surveys Feedback

Mobile Payments

Mobile Marketing Management

Marketing Analytics

Loyalty Promotions Management

Vendor Capability Ratings

Average 75

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

BulkSMS Reviews

Peter S.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Amazing solution for Bulk SMS'

Likeliness to Recommend

8 /10

What differentiates BulkSMS from other similar products?

What sets BulkSMS apart for me is its ease of use, global reach, and flexibility. I can quickly send personalized messages to audiences worldwide through its user-friendly platform, and it supports multiple channels and regional languages, which makes it efficient for our organizational needs.

What is your favorite aspect of this product?

Customized and personalized messages can be sent globally with so much easeness. Its multilingual capabilities is a bonus.

What do you dislike most about this product?

We've noted some delays relaying messages to some international carriers.

What recommendations would you give to someone considering this product?

Check carrier coverage within your region to ensure reliability in delivering messages within your scheduled time.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

JosHua M.

Role: C-Level
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Has the most looking User Interface

Likeliness to Recommend

10 /10

What differentiates BulkSMS from other similar products?

BulkSMS has the templates for SMS and can be configured and saved under folders. Has the link option to share with clients to subscribe for receiving SMS hence an easy way for us to collect subscribers and grow our marketing contact list

What is your favorite aspect of this product?

I do like the pricing per SMS, they do provide SMS cheaply compared to other providers and you can send to more countries compared to other domestic tools with limited sending capabilities

What do you dislike most about this product?

Have not seen something to dislike about the tool because works as expected and the cost is too friendly for me and would use it for now and in the future

What recommendations would you give to someone considering this product?

I would recommend the solution for send SMS

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Priyanka Y.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Effective Option for Text Messaging Needs

Likeliness to Recommend

9 /10

What differentiates BulkSMS from other similar products?

BulkSMS stands out because it’s simple to use, works well worldwide, and is very reliable. It helps businesses send messages on time, whether locally or internationally, while following rules in each country. The platform also offers tools like scheduled texts and easy-to-use software for developers to connect SMS to their systems.

What is your favorite aspect of this product?

BulkSMS stands out because it’s easy to use and works well worldwide. It lets businesses schedule messages, get delivery reports, and connect SMS to their systems using APIs. It’s affordable, follows rules for sending messages across different countries, and offers helpful customer support. This makes it a simple and reliable choice for businesses of any size looking to send messages locally or internationally.

What do you dislike most about this product?

I don't like about BulkSMS is that it doesn't offer advanced features like detailed reports or automation tools, which could make it harder for businesses with complex marketing needs. Also, the platform's interface could be more user-friendly, especially for those who are new to SMS marketing.

What recommendations would you give to someone considering this product?

If you're thinking about using BulkSMS, it's a good choice if you just need a simple and reliable way to send text messages to customers. It works well for businesses that don't need fancy features like sending pictures or videos, or highly personalized messages.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

BulkSMS

What is BulkSMS?

Company Details

Need Assistance?

BulkSMS Ratings

87 Likeliness to Recommend

2 Since last award

94 Plan to Renew

2 Since last award

78 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love BulkSMS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Communication Archive Includes complete conversation or thread archiving capabilities for historical reporting, investigation, audit, and compliance purposes.

Opt-in Provides an opt-in option for potential subscribers.

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

BulkSMS Reviews

Peter S.

Amazing solution for Bulk SMS'

Likeliness to Recommend

Pros

JosHua M.

Has the most looking User Interface

Likeliness to Recommend

Pros

Priyanka Y.

Effective Option for Text Messaging Needs

Likeliness to Recommend

Pros

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Feature Ratings

Text Messaging

Application Integration

Scheduled Messaging

Social Media Marketing Management

Communication Archive

Opt-in

Surveys Feedback

Mobile Payments

Mobile Marketing Management

Marketing Analytics

Loyalty Promotions Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization