Brivo Inc

Brivo Access

Composite Score

7.8 /10

CX Score

8.1 /10

18 Reviews Write a Review

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What is Brivo Access?

Brivo Access is a unified security platform delivering new digital transformation capabilities for organizations worldwide. Brivo Access sets a new standard for access control with the industry’s first integrated business intelligence (BI) tools and machine learning technologies to transform data into actionable insights. Brivo Access will improve the ability of the CISO/CSO to manage more comprehensive data sets and have a more holistic view of the business. Security teams will be empowered with easily customized and visualized access control and smart building sensor data to illuminate anomalies and better protect their people and property.

Company Details

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Brivo Access Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brivo Access.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 92%
Negotiation and Contract:: 92%
Conflict Resolution:: 99%
Strategy & Innovation:: 95%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brivo Access?

0% Negative

5% Neutral

95% Positive

Pros

Inspires Innovation
Client Friendly Policies
Fair
Altruistic

Feature Ratings

Average 85

Scheduled Access Times

Battery Backup

Intrusion Alarm Integration

Support for Automatic Door Openers

Remote Door on Demand Lock Unlock

Integration With Other Security Systems

Continuous Power

Remote Permanent Granting Removal of Door Access

Access Control Via Keypad Access Card or Biometrics

Manual Key Override

Audit of Entry Times by Specific Individuals

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Brivo Access Reviews

Rebecca S.

Role: Finance
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Glad to have this product for our team

Likeliness to Recommend

7 /10

What differentiates Brivo Access from other similar products?

Great integration with products we were needed

What is your favorite aspect of this product?

Easy to use system

What do you dislike most about this product?

A little complicated to learn

What recommendations would you give to someone considering this product?

Make sure you compare alternative options

Pros

Inspires Innovation
Helps Innovate
Continually Improving Product
Reliable

Cons

Less Performance Enhancing
Less Caring
Under Delivered

Darryl B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Brivo Review June 2022

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

Brivo has been a good fit for our needs. Then there's the possibility that one of the disadvantages I listed is simply something I'm unaware of. Brivo support has also assisted us in the past, and we found it to be a positive experience. Door and gate opening is now simple no matter where you are thanks to the removal of the fob and gate clickers. Before opening the door, we can check the camera to see who is at the front door. To avoid having to wait for us to arrive at the front, we can open the doors now.

What is your favorite aspect of this product?

We've been able to automate our doors and gates thanks to Brivo. Our doors and gates can be opened from anywhere in the United States. To make things even more convenient, we were able to sync the app with Siri so that instead of opening the app, we can say "Hey Siri" Open (door, gate). Additionally, the website makes it simple to add new users. In terms of usability, the web interface is straightforward and reliable. All of the panels seem to pick up on the new settings fairly quickly. I appreciate the ability to schedule and email reports, as well as the ability to view events as they happen in real time.

What do you dislike most about this product?

For some reason, Apple Pay activates whenever my phone is too close to the reader. There is no risk of money being exchanged, but pressing the unlock button in the app gets in the way. The simplest solution is to use the app at a distance of no more than two feet from your body. The primary issue I have is that the card numbers in Active Directory do not sync. Even though we already have that information in AD, I must log into the interface every time a proximity card is assigned or reassigned. I've tried to get this before, but the company said no.

What recommendations would you give to someone considering this product?

Make sure to pass along the advice to keep the mobile app away from the reader's face. It works as long as you are a few feet away from the device. Multiple users will find it simple. Excellent system of protection.

Pros

Continually Improving Product
Reliable
Unique Features
Efficient Service

Naifa W.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Great Features at A Great Cost

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

Brivo Access is not like ordinary tools as it comes with AI features to offer better control. It's easy to use and it's highly customisable

What is your favorite aspect of this product?

I like that Brivo Access is AI powered. The software is scalable It offers amazing features to control access to buildings.

What do you dislike most about this product?

Brivo Access offers the very best features

What recommendations would you give to someone considering this product?

Brivo Access is effective and I recommend it for business use it's scalable and a great choice for businesses

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Brivo Access

What is Brivo Access?

Company Details

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Brivo Access Ratings

87 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Brivo Access?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Brivo Access Reviews

Rebecca S.

Glad to have this product for our team

Likeliness to Recommend

Pros

Cons

Darryl B.

Brivo Review June 2022

Likeliness to Recommend

Pros

Naifa W.

Great Features at A Great Cost

Likeliness to Recommend

Pros

Feature Ratings

Scheduled Access Times

Battery Backup

Intrusion Alarm Integration

Support for Automatic Door Openers

Remote Door on Demand Lock Unlock

Integration With Other Security Systems

Continuous Power

Remote Permanent Granting Removal of Door Access

Access Control Via Keypad Access Card or Biometrics

Manual Key Override

Audit of Entry Times by Specific Individuals

Vendor Capability Ratings

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration