Brightidea

Brightidea Idea Box

Composite Score

7.6 /10

CX Score

7.5 /10

17 Reviews Write a Review

Claim Software

What is Brightidea Idea Box?

Brightidea’s turn-key Idea Box is ready to go from day one. The streamlined interface makes participation easy and the mobile app facilitates collaboration anywhere at any time. ROI and business impact are easily tracked through a robust analytics engine that leads to informed insight. With an always-on digital suggestion box for collecting ideas, your workforce is empowered to submit ideas when and where it is convenient for them, at their desks or on the go.

Company Details

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Brightidea Idea Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brightidea Idea Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brightidea Idea Box?

0% Negative

9% Neutral

91% Positive

Pros

Helps Innovate
Reliable
Effective Service
Caring

Feature Ratings

Average 82

Idea Capture

Customizable Branding

Data Export and Import

Idea Funnel

Idea Scoring / Evaluation

Application Integration

Dashboards, Analytics and Reporting

Idea Segmentation

Notifications

Role-Based Access

Mobile

Vendor Capability Ratings

Average 82

Quality of Features

Vendor Support

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Implementation

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Brightidea Idea Box Reviews

Pedro G.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Great features but a little pricey

Likeliness to Recommend

10 /10

What differentiates Brightidea Idea Box from other similar products?

Quality support, product stability

What is your favorite aspect of this product?

Quality features, usability, Improvement updates, dashboards, exports

What do you dislike most about this product?

No language choice High rate of bugs in Automation Rules in the pipeline Conditions for changing automated categories for rules in command center

What recommendations would you give to someone considering this product?

Because it is a feature-rich product: Before implementation, consider all articles available in the knowledge base Carefully define setup parameterization before a launch Consider a pre-launch testing phase between the owner and a small group of end users Contact the support team whenever you have any questions Daily monitor rules in command center

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Rui S.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Easy to use, pricing negotiation skills required

Likeliness to Recommend

8 /10

What differentiates Brightidea Idea Box from other similar products?

Ease of use

What is your favorite aspect of this product?

Gamification

What do you dislike most about this product?

Price is not the most attractive

What recommendations would you give to someone considering this product?

Try to negotiate the price as much as you can

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kgaugelo Shakira M.

Role: Operations
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Brightidea for bright innovations

Likeliness to Recommend

7 /10

What differentiates Brightidea Idea Box from other similar products?

The sales team and support are on point. Very knowledgeable people and helpful. Brightidea makes innovating simple and fun. Collecting, sorting and communicating ideas is made easy no matter the number of submissions. It makes customising simple and helps my team and I meet our goals seamlessly.

What is your favorite aspect of this product?

Ease of implemention, the support contact who is knowledgeable and very helpful, they are client-driven. Platform is intuitive for users and navigation made easy. Brightidea helps the organisation to be efficient, more especially because work is evaluated to monitor performance.

What do you dislike most about this product?

Platform can be slow. Dragging and dropping in photos is not standard. Software is also a bit pricey.

What recommendations would you give to someone considering this product?

Save time with automated tasks and a more organised way to work as a team; categorise projects and make it easy to find them. Improvement made are well communicated and the support team is really a support team. Mobile app available.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Less Generous
Charges for Enhancements

Brightidea Idea Box

What is Brightidea Idea Box?

Company Details

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Awards & Recognition

Brightidea Idea Box Ratings

89 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Brightidea Idea Box?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Customizable Branding Tool allows user to apply its own branding to documents, web pages etc.

Data Export and Import Allows for multiple export and import options such as CSV, XLSX, XML, Jason, or PDF.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Idea Scoring / Evaluation Ability to create customizable rating criteria and evaluate and/or score ideas.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Notifications Get daily, weekly or monthly email or real-time notifications to stay informed on updates to your ideas.

Role-Based Access Enable different levels of access based on role e.g. assign administrators, moderators, idea owners and assign individuals to teams/user groups.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Brightidea Idea Box Reviews

Pedro G.

Great features but a little pricey

Likeliness to Recommend

Pros

Rui S.

Easy to use, pricing negotiation skills required

Likeliness to Recommend

Pros

Kgaugelo Shakira M.

Brightidea for bright innovations

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Idea Capture

Customizable Branding

Data Export and Import

Idea Funnel

Idea Scoring / Evaluation

Application Integration

Dashboards, Analytics and Reporting

Idea Segmentation

Notifications

Role-Based Access

Mobile

Vendor Capability Ratings

Quality of Features

Vendor Support

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Implementation

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness